Communications Specialist

Role Summary: Brief summary which describes nature and level of work
The Workforce Communications & Engagement Summer Associate is a paid, fixed-term contract role supporting Volkswagen’s Workforce Communications team with tactical content, measurement, and event/engagement execution. This position is designed for a current college student or recent graduate and provides hands-on experience supporting internal communications for the Chattanooga plant workforce. The ideal candidate is an excellent writer, organized, detail-oriented, curious, and comfortable learning new tools and processes quickly.
• Role Term: Target start May 2026; no later than June 1 through September (Flexible September end-date)

Role Responsibilities: List essential functions in order of importance; include percentage of time spent performing each function (total should equal 100%)
Content & Channel Support (45%)
• Draft, proofread, and format short updates for internal channels using provided templates and guidance (SharePoint intranet, email distribution platform, digital signage, Teams posts/messages as applicable).
• Publish or schedule content (as assigned) and help keep intranet pages and channel libraries organized and current.
• Support basic asset management (photo selection, file naming, version control) and maintain shared folders.
• Gather content inputs internally (notes, photos, request details) and route drafts for review/approval.
Measurement & Reporting (25%)
• Pull engagement metrics from internal tools (e.g., intranet page views, email opens/clicks, digital signage metrics where available) and maintain weekly/monthly trackers.
• Build simple charts/tables in Excel/PowerPoint for regular reporting.
• Flag patterns and data-quality issues (broken links, outdated pages, inconsistent tagging) to the team.
Event & Engagement Support (30%)
• Support internal plant engagement/event logistics (checklists, signage drafts, print requests, room/space details) as assigned.
• Help prepare materials (run-of-show drafts, attendee lists, formatting of internal talking points) for workforce communications and engagement activities.
• Provide day-of support as assigned (set-up coordination, photo capture, post-event recap notes).