IT Business Analyst


Hired by Matrix, Inc.
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Job Details
Skills
- IT BUSINESS ANALYST
Summary
At-a-Glance:
Are you ready to build your career by joining an award-winning builder of luxury homes. If so, our client is hiring an IT Business Analyst.
Position Type:
- Right to hire
- Hybrid or Remote (if not located in greater Philadelphia area)
Required:
- Bachelor''s degree
- 5 years of experience as a business analyst, including 3 years with Salesforce or a comparable CRM platform
- Salesforce Administrator certification
- Experience with SDLC and agile frameworks (epic, feature, and story processes)
- Ability to translate business needs into functional and technical specifications
- Strong process analysis and process mapping skills
- Excellent collaboration and verbal and written communication skills
- Experience with SQL
Preferences:
- Salesforce Business Analyst or Advanced Administrator certification
- Agile practice certification (CSM or AAC)
- Experience with Salesforce integrations (marketing automation or ERP systems)
- Experience with Salesforce CPQ, Data Cloud, Agentforce
- Homebuilding or building products industry experience
Responsibilities:
- Facilitate requirements-gathering sessions with sales, marketing, and design studio stakeholders to define Salesforce enhancements
- Translate business needs into functional specifications for Sales Cloud and lead management processes
- Map current and future state business processes across the lead-to-sale journey
- Partner with Salesforce administrators and developers on solution design, configuration, and testing
- Develop user stories, acceptance criteria, and process documentation within an agile framework
- Analyze Salesforce data, reports, and dashboards to support business decisions
- Identify, analyze, and resolve application issues across Sales Cloud
- Coordinate user acceptance testing and support QA efforts for new Salesforce releases
- Support release management and change control for Salesforce platform updates
- Manage small project workstreams from initiation through go-live
- Serve as the primary liaison between the Technology Organization and business stakeholders on CRM initiatives
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Trusha at to learn more.
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- Dice Id: mic
- Position Id: 26-07837
- Posted 2 hours ago
Company Info
About Hired by Matrix, Inc.
Hired by Matrix is a leading staffing organization providing exceptional contingent and permanent staffing solutions to clients across the United States. At Hired by Matrix, we believe in the human touch and start every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen. Further, as a proud member of the Women’s Business Enterprise National Council (WBENC), we strive for excellence in diversity and inclusion.
Our staffing services encompass a wide range of industries and professions:
· Travel Nursing: We excel in connecting healthcare facilities with highly skills Travel Registered Nurses for bedside care on short-term engagements as well placing professional allied health staff.
· Information Technologies: We provide businesses with proficient IT Professionals who possess expertise in various technologies and programming languages.
· Engineering: We have a team specialized in recruiting talented engineers for diverse industries such as civil, mechanical, electrical, manufacturing and more.
· Human Resources: Our comprehensive HR staffing solutions help companies find to HR professional with extensive knowledge in recruitment, employee relations and HR Management.
· Life Science: We assist companies in the pharmaceutical, biotechnology, and medical device sectors by sourcing scientific and research professionals with specialized expertise
· Finance & Accounting: We provide finance and accounting professionals to organizations, including CFO’s, Accountants, financial analysts, and more.
· Administrative & Clerical: We supply administrative support staff, including receptionists, office managers, administrative assistants, and clerical personnel.
We are proud of the company we keep and are honored to have a strong array of clients who put their faith in us to help their business flourish. Our wide range of clients includes several of the top fortune 100 companies. Further, to support a balance between work and home life, Hired by Matrix has elected to be a 100% distributed work environment. This approach allows us to support our clients in the way they work, when they work.
Why Hired by Matrix?
Extensive Industry experience: With years of experience, we possess in-depth knowledge and understanding of our specific staffing requirements and challenges across different industries.
Long Term Relationships: Exceptional relationships with multiple clients that expand over 2 decades.
Exceptional Talent Pool: Our vast network and comprehensive candidate database allows us to connect business with highly skilled professionals who meet their specific criteria and culture fit.
Quality screening: We conduct rigorous screening and assessment processes to ensure our candidates possess the necessary qualifications, skills, and experience required by our clients.
Customized Solutions: We tailor our staffing solutions to meet the unique needs and preferences of each client, providing flexible and scalable options that align with their organizational goals.
Dedicated Customer Support: Our Dedicated team is committed to delivering excellent customer service, providing ongoing support through our Consultant Appreciation Program which provides guidance throughout the onboarding process and beyond.


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