Main Sail is seeking a ServiceNow Solutions Architect to support a National Nuclear Security Administration Client at the Pantex Plant in Amarillo TX.
Knowledge, Skillset, and Abilities (KSAs) ServiceNow partner with certified expertise in SPM PRO module (CIS over 100); Implementation experience and overall knowledge of ServiceNow with experience in Zurich (or Xanadu) version, specifically in Strategic Portfolio Management PRO (SPM PRO) -formerly known as Hybrid Project Management.
Experience with implementing / using Project Management, Portfolio Management, and Resource Capacity Planning across all projects, to include optimizing ways to track and report on non-project and project work. Experience in creating new portfolios, programs, workflows, resource management and roadmaps. Experience in configuring views, reports, and dashboards - all related to portfolio and project metrics.
Specific Requirements Contractor will guide the IT Business Office and admins with configuring / implementing SPM Pro Zurich, to include portfolio planning and management, project management, project prioritization, resource management, road maps, capacity planning, and financial planning. Contractor will guide the IT Business Office with setting up metrics, reporting, dashboards, and roadmaps. Contractor will assist in creating a resource pool of all IT resources and subcontractors and creating resource management by assignments to project tasks. Contractor will demonstrate how to manage and track non-project work to provide a comprehensive view of resource allocations across all resources in IT. Contractor will provide expertise and knowledge around making sure adequate user rights have been established for the different roles.
Specific Deliverables:
- Configured instance of Strategic Portfolio Management Pro (ServiceNow Xanadu or Yokohama or Zurich version preferred).
- Verification that user rights have been correctly established based on user roles.
- Portfolios created based on lenses.
- Imported IT projects residing in the appropriate portfolios.
- Create one roadmap, consisting of multiple projects.
- Resource assignments as shown in overall availability.
- A prioritized list of at least 20 projects.
- Capacity Planning view that provides a comprehensive view of capacity, allocations, and utilization of resources.
- Resource managers ability to approve requested resource assignments based on availability information or heatmaps.
Location - Combination of on and off site - Pantex Plant, Amarillo TX. Travel required - 1-3 trips total
Period of Performance: 4 months, 1 year option - 600 hours/40hrs per week
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