Wireless Operations Engineer

Philadelphia, PA, PA, US • Posted 26 days ago • Updated 1 hour ago

Contract W2

On-site

Dexian DISYS

Fitment

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Job Details

Skills

Wireless Operations Engineer Philadelphia
PA: 100% Onsite 12 + Months

Summary

Wireless Operations Engineer
Philadelphia, PA: 100% Onsite
12 + Months

Overview:
This is a 100% hands-on operations role, focused on resolving complex network and device issues escalated beyond L1-L3 support and working closely with MNO vendors.

Responsibilities:
Triage and resolve escalated customer issues (SMS, provisioning, SIM/eSIM, device compatibility)
Analyze device logs, network KPIs, and perform root cause analysis
Collaborate with MNO/MVNE/OEM partners for issue resolution
Own ticketing, reporting, and documentation (Jira/ServiceNow)
Support solution design and new device onboarding for MVNO services

Requirements:
10-15 years of telecom experience
Strong understanding of iOS, Android, provisioning, and wireless networks
MVNO experience preferred
Experience with ticketing systems and reporting
Operations-focused; not customer-facing

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90560183
Position Id: 990611-221
Posted 26 days ago

Company Info

About Dexian DISYS

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions.

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