We are seeking a hands-on
IT Field Services Technician to support and maintain technology systems across our branch locations nationwide. This role is critical in ensuring our offices are fully equipped with reliable, standardized IT infrastructure to support daily operations. You'll play a key role in installing, troubleshooting, and maintaining systems including structured cabling, telecommunications, access control, videoconferencing, and surveillance systems.
Location: Dallas, TX (60-80% travel required by air and car)
Compensation: $25-27/hr
Job Details:- Install, configure, test, and troubleshoot IT systems and services in branch offices
- Serve as the on-site IT representative, providing excellent customer service to end users
- Install and maintain Cat6 cabling, low-voltage systems, and structured wiring
- Set up and configure network hardware (switches, firewalls, etc.), access control, and camera systems
- Diagnose and resolve cabling, network, and telecommunications issues
- Perform cleanup and remediation of outdated or unused systems
- Deliver, install, and support IT hardware (computers, printers, phones, etc.)
- Train end users on proper use of IT systems and equipment
- Partner with stakeholders to support new branch openings, relocations, and expansions
- Coordinate with vendors to complete installations and services
- Project manage IT components of branch deployments and upgrades
- Document work completed, resolutions, and ongoing needs
Job Requirements: - 6 months to 2 years of experience with commercial access control, camera systems, or telecommunications cabling
- Basic understanding of low-voltage electrical systems and wiring
- Knowledge of access control systems and door hardware (maglocks, strikes, etc.)
- Familiarity with local area networking (LAN)
- Strong organizational skills and attention to detail
- Ability to communicate technical concepts to non-technical users
- Customer-focused mindset with strong problem-solving skills
- Self-starter with the ability to work independently
Preferred Qualifications:- Relevant certifications (e.g., Low Voltage Cabling, CompTIA A+, Network+)
- Experience with multi-location organizations
- Familiarity with tools like Zendesk and Pulseway
- Basic troubleshooting skills for Windows systems and networks
- Experience with wireless network installation and testing
Physical Requirements: - Ability to lift up to 50 pounds
- Comfortable working in tight spaces, climbing ladders, and moving frequently throughout job sites
- Ability to work on-site and occasional after-hours/on-call support as needed
We Offer an Attractive Benefits PackageEmployees and their families are eligible to enroll in:
- Medical, Dental, and Vision
- Health Savings Account (HSA)
- Company Sponsored Life Insurance
- Supplemental Life Insurance
- Long-term and short-term disability
- Accident protection
- Employee assistance program - access to counseling services and other tools to improve work/family/life balance
- Pet Insurance for your furry family member
- 401k plan
Additional Insurance Programs including:
- UHC Rewards
- Rally Health
- One Pass Select (gym membership subscription)
Additional Perks:
- VPTO (Volunteer paid time off) year-round incentives to give back to your local community
- Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
- Relocation opportunities to other branches across the nation
Each DaBella Employee receives:
- 80 hours of Paid Time Off annually with incremental increases
- 6 paid holidays during a calendar year effective day one of employment
DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.
Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.
#INDCORPORATE
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