ITSM Scrum Master
Contract W2
12 Months
No Travel Required
On-site
$45 - $50/hr
TechVirtue LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- Continuous Improvement
- Art
- Catalog Management
- Collaboration
- Facilitation
- IT Service Management
- Leadership
- Conflict Resolution
- Cross-functional Team
- DevOps
- Communication
- Computer Science
- Dashboard
- Risk Management
- Scrum
- ServiceNow
- Sprint
- Problem Solving
- Process Optimization
- Stakeholder Management
- Agile
- Management
- Microsoft Azure
- Reporting
- Workflow Management
- Azure
Summary
Title- ITSM Scrum Master
Location- San Diego, CA- onsite.
Basic Qualifications:
- 3+ years of hands-on experience in IT Service Management (ITSM) with strong knowledge of Incident, Problem, Change, Knowledge, and Service Catalog Management.
- 3+ years of experience administering and supporting the ServiceNow ITSM platform, including workflow management and service process optimization.
- 3+ years of Scrum Master experience in Agile delivery environments with a strong understanding of Agile Scrum methodologies and frameworks.
- Proven experience facilitating PI Planning events and supporting Agile Release Train (ART) execution in scaled Agile environments.
- Strong expertise in Azure DevOps, including backlog management, sprint planning, work item tracking, dashboards, and Agile reporting.
- Demonstrated experience in stakeholder management, risk mitigation, dependency management, and cross-functional team coordination.
- Excellent communication, facilitation, problem-solving, and leadership skills with the ability to drive continuous improvement and delivery excellence.
Degree:
Bachelors in Computer Science or equivalent work experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91170837
- Position Id: 9079881
- Posted 1 day ago
Company Info
TechVirtue is involved in developing a wide range of solutions in finding the perfect candidate who has a strong knowledge in his/her work and suits the company's work culture. We even provide one-stop solutions ranging from software development and maintenance to expert support and advisory. Our team consists of experts who have several years of experience in staffing, recruitment, and web development. Our dedicated and motivated team makes sure to fulfill all our customers requirements.
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