Customer Support Analyst (C Advanced)

Job Title: Customer Support Technician (C Advanced) Location: Tallahassee, FL (Onsite) Duration: Long-Term Contract (06/01/2026 06/30/2028)

This scope of work is for Florida SHOTS Customer Support Analyst (C. Advanced) to ensure that organizations within Florida SHOTS using electronic health records are provided technical support, guidance, and training for software interface operations and maintenance and troubleshooting technical service issues by analyzing, identifying, and diagnosing issues. Contractor will provide these services to the Florida Department of Health (Department). Daily, provide telephone and web-based support and

Client: State of FL/FL DOH Job ID: RFQ683-Customer Support Analyst (C Advanced) Job Title: Customer Support Technician Job Location: Florida Department of Health Bureau of Epidemiology, 4025 Esplanade Way, Tallahassee, FL 32399 Duration: 6/1/2026 - 6/30/2028 possibility of extension 100% onsite Description Purpose: This scope of work is for Florida SHOTS Customer Support Analyst (C. Advanced) to ensure that organizations within Florida SHOTS using electronic health records are provided te

Client: State of FL/FL DOH Job ID: RFQ684-Customer Support Analyst (C Advanced) Job Title: Customer Support Technician Job Location: Florida Department of Health Bureau of Epidemiology, 4025 Esplanade Way, Tallahassee, FL 32399 Duration: 6/1/2026 - 6/30/2028 possibility of extension 100% onsite Description Purpose: This scope of work is for Florida SHOTS Customer Support Analyst (C. Advanced) to ensure that organizations within Florida SHOTS using electronic health records are provided te