Endpoint Administrator

Description

We are looking for a skilled Endpoint Administrator to provide comprehensive systems support for faculty, staff, and students. This role involves managing and configuring both Apple and Windows devices, while ensuring compliance with security standards. Based in Cedar Rapids, Iowa, this is a long-term contract opportunity offering an exciting chance to work with diverse technologies and contribute to campus-wide technology initiatives.

Responsibilities:
Deliver technical assistance for hardware, software, wireless connectivity, printers, and other network-related devices.
Act as the campus expert on Apple devices and manage Windows device configurations.
Administer servers for campus-wide devices, including group policy objects (GPOs) and security configurations.
Install and manage Mac and Windows operating systems, applications, and imaging processes for campus computers.
Maintain and configure Mac infrastructure, including remote management, deployment, and software licensing servers.
Troubleshoot and resolve technical issues related to desktops, laptops, and software across campus.
Administer Mac server software and infrastructure, including remote management and software packaging for deployment.
Manage campus printer installations, setups, and maintenance, including remote deployment and software packaging.
Collaborate on vendor and product selection for network hardware, software, and services.
Create and update documentation for all assigned tasks and participate in on-call technology support rotations.

Requirements

Minimum of 2 years of experience in systems administration or endpoint management.
Proficiency in Active Directory and Microsoft Windows Server.
Strong knowledge of Microsoft Windows 10 and Dell Technologies.
Familiarity with Citrix Technologies.
Experience configuring and maintaining Mac infrastructure and related services.
Ability to troubleshoot technical issues effectively for both hardware and software.
Skilled in managing imaging processes and remote deployment for devices.
Excellent communication and documentation skills to support campus-wide technology initiatives.

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