Job Title: Manufacturing Historian Support Engineer

Location: Cincinnati, OH 45215 (Evendale, OH) – Remote Role
Duration: 12+ Months
Experience Required: 6–8 Years
Work Authorization: Must be US-Based (Export Control Requirement)

IMPORTANT – INDUSTRY EXPERIENCE REQUIRED

⚠️ Candidates must have Manufacturing / Supply Chain / Shop Floor experience supporting Historian environments in production plants.

Experience must clearly demonstrate:

• Working with factory floor machine data

• Supporting manufacturing applications

• Understanding of plant-level data flow architecture

Role Overview

We are seeking a Manufacturing Historian Support Engineer to provide application patching, defect triage, and operational support across 60+ Historian servers operating within supply chain shop environments and centralized clusters.

This role supports time-series machine data environments that integrate factory floor data through MTConnect, IGS/KepServer, local Historians, and centralized systems (OPSVision).

Responsibilities

1️⃣ Historian Application Patching (Application-Level Only)

⚠️ Note: OS/VMware patching is out of scope.

• Perform application-level patching of Historian systems.

• Update required underlying software components:

  • Java

  • Chrome

  • Code Red / security fixes

• Restart Windows services as required.

• Validate application health post-patching.

• Support 60+ distributed Historian servers.

• Coordinate plant outage windows for patching.

Required Technical Skills:

• Windows application patching experience

• Windows Services management (Start/Stop/Restart)

• Use of security certificates

• REGEDIT experience for application parameter configuration

• Troubleshooting installation and patch failures

2️⃣ Historian Application Defect Support

• Triage incoming Historian support tickets.

• Trace machine data from:
  Factory Floor → MTConnect → IGS/KepServer → Local Historian → Central Historian → OPSVision

• Restart collectors and Historian services as needed.

• Troubleshoot driver packages and time-series database issues.

• Escalate issues through Digital application support.

• Coordinate resolution between plant users and technical teams.

• Add machines and configure data collection pipelines.

• Edit STATE tags using VB Script.

Required Technical Skills:

• Experience with:

  • Historian platforms (manufacturing context)

  • IGS / KepServer

  • MTConnect

  • Time-series databases

• Ability to restart collectors via:

  • Windows Services

  • Configuration Manager

• Firewall troubleshooting experience

• Data traceability from machine source to central system

• VB Script experience

• Experience supporting plant-level machine integrations

Working Cadence

• Weekly review of EVM reports.

• Plan next-week workload.

• Schedule plant outages for patching.

• Provide ad-hoc support via MyTech ticketing system.

Required Background

• 6–8 years experience.

• Manufacturing / Industrial / Supply Chain IT support experience.

• Experience working in shop-floor data environments.

• Understanding of machine connectivity and production data flow.

• Strong troubleshooting and analytical skills.

• US-based (Export Control requirement).

Preferred Skills

• Windows Virtual Desktop

• Windows 11

• VMware awareness (for coordination purposes)

• Experience in industrial environments (automotive, aerospace, heavy manufacturing preferred)