Job Title: Process Surveillance Analyst
Duration: 6 Months
Location: Remote
Must Haves-
Strong proficiency in Microsoft Suite, including Excel, Word, PowerPoint, and Teams
-Quick ability to learn
-Strong attention to detail
-Critical thinking and analytic mindset
-Ability to analyze large data sets
-Ability to manage multiple initiatives simultaneously and delivering on demanding deadlines with minimal supervision
Process Surveillance Analyst
Role Summary/Purpose:
Provide oversight of surveillance framework ensuring the overall process aligns to our enterprise-wide Surveillance Policy and Standards. This role will partner with leaders across the Surveillance organization to drive risk coverage and documentation within Annual Plan refreshes each quarter and across the test universe. This role must be able to think critically and have a strong analytical mindset to preform ongoing validations of surveillance data.
-Support Annual Plan refreshes each quarter driving Surveillance planning documentation (annual plan, coverage maps and L1 process refreshes)
-Utilize analytical tools to prepare refresh data by combining multiple data files into a consolidated summary that highlights key changes quarter over quarter
- Provide surveillance leadership clear understanding of which risks have come in or out of scope according to the Surveillance Policy and Standards
- Conduct validations between Coverage Map, Test Universe, and Question Bank in Work Management System (WMS), and Surveillance Program Office data sources
- Facilitate review of Surveillance gaps with Surveillance leadership to ensure gaps are addressed timely
-Collaborate with Surveillance Leaders and prepare data driven insight of Annual Plan changes
-Develop rigor around managing all surveillance related risks in preparation for Surveillance Leaders to drive regular updates to the Process Risk and Controls (PRC) across all CD & Sales processes
-Facilitate creation of new tests and test attributes in the surveillance system of record (WMS)
-Build the User Acceptance criteria and test updates to ensure they are working correctly.
Qualifications/Requirements:
-Strong proficiency in Microsoft Suite, including Excel, Word, PowerPoint, and Teams
-Quick ability to learn
-Strong attention to detail
-Critical thinking and analytic mindset
-Ability to analyze large data sets
-Ability to manage multiple initiatives simultaneously and delivering on demanding deadlines with minimal supervision
Desired Characteristics:
Expertise in Tableau
Creative problem-solving skills
Collaboration, negotiation & conflict resolution skills
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