Need Incident Manager - Jersey City, NJ - W2 / 1099 - Onsite

Department Enterprise Technology Technology Operations Reports To SVP, AI & Automation and Technology Operations Location New York, NY On-site Type Full-Time About the Role Americas Enterprise Technology is in the middle of a deliberate shift from an IT organization that responds to problems to one that anticipates and prevents them. Using real-time device monitoring, analytics, and a growing AI and automation capability, the team is redefining what end user support looks like insid

Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to

HCL Technologies Limited Job Summary Role Summary The Process Lead is responsible for end to end governance, execution, and continuous improvement of core ITSM processes for the DePuy program. This role ensures operational stability, regulatory compliance, and alignment with Johnson & Johnson ITSM standards during transition and steady state operations. Key Responsibilities Incident Management (IM) Own and govern Incident & Major Incident Management (MIM) processes. Lead P1/P2 incident bridges

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be ab