Key Responsibilities
Develop clear, comprehensive documentation including business requirements, release notes, and user guides.
Perform system analysis and software testing using SQL, Jira, and other analytical tools.
Apply working knowledge of Scrum and Agile Software Development Methodologies in day to day activities.
Write and refine Jira Epics, Features, and User Stories with clear descriptions and well defined acceptance criteria.
Create, execute, and maintain UAT scenarios and manual test cases; capture evidence and ensure audit ready documentation.
Manage test cases, test plans, and test executions in Xray; ensure strong requirement to test traceability.
Build and utilize JQL filters and dashboards for UAT and testing status reporting, including tests, defects, blockers, and readiness metrics.
Log, prioritize, and manage defects in Jira; participate in and sometimes lead defect triage sessions and re testing cycles.
Support UAT entry/exit criteria, sign off processes, and overall release readiness activities across staging/UAT and production environments.
Collaborate effectively with Product Owners, SMEs, QA, and Engineering teams; communicate risks, issues, and progress to stakeholders.
Educational Qualifications
Bachelor s degree in Computer Science, Information Technology, Engineering, or related field or equivalent professional experience.
Required Qualifications
5+ years of experience in UAT, Business Testing, or Manual QA with Business Analyst responsibilities.
Strong hands-on experience with Jira (stories, workflows, defect management) and Xray test management (test plans, executions, traceability).
Proficiency in writing advanced JQL filters for reporting and dashboard creation.
Ability to translate business requirements into testable user stories and comprehensive UAT scenarios/test cases.
Solid understanding of SDLC/STLC processes, UAT, and the defect lifecycle.
Excellent communication, documentation, and stakeholder management skills.
Strong ability to multitask, deliver on sprint goals, and manage changing priorities in a fast paced environment.
Proficiency with analytical tools such as Excel and Tableau; strong analytical and problem solving skills.
Demonstrated ability to write clear and structured business documentation (BRDs, user guides, release notes).
Skilled in system analysis and software testing using SQL, Jira, or related tools.
Experience working with Salesforce-based applications.
Preferred / Nice to Have
Experience in housing finance, mortgage, credit risk, loan servicing, or regulated financial services environments.
Agile/Scrum experience with familiarity in release cadences and Go/No-Go decision processes.
Basic SQL knowledge or data validation experience (optional).
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