Asset Management Analyst

RESPONSIBILITIES:
Kforce's client in Evansville, IN needs an Asset Management Analyst. This role is onsite 5 days per week, with light travel required (likely once per month within a 10-mile radius).

Summary:
The Asset Management Analyst contributes to the overall daily operations within Technology Services End User Operations to provide the necessary tools to the end users of our entire corporation. Assigned activities are handled within specified periods of time, including the generation of data to report out pertinent measurements for trend analysis, growth metrics and/or process enhancement opportunities.

The end-to-end life cycle management for end users entails various crucial duties to supply the necessary assets and services to sustain resilience and productivity. This may include purchase orders, processing of invoices, data gathering, dashboard reporting, sourcing collaboration, and financial acumen for budgetary and procurement protocols. Computers, monitors, printers, mobile devices are examples of hardware assets. Data plans, software, email, and other corporate standard applications are examples of software services.

Duties:
* Utilizes databases to generate reporting and has understanding of the data
* Creation of excel reporting and/or dashboards
* Support, maintain, and report time tracking
* Facilitates periodic meetings with internal teams or strategic partners as needed
* Observes compliancy and adherence to SLA's and other performance metrics
* Recognizes and integrates genuine customer service practices in daily activities
* Cognizant of cybersecurity risks to our environment and the preventative measures to take
* Benchmarking and process improvement to enhance end user services
* Recognizes the value of managed asset operations through standardization and strategic goals
* Provides consultation to end users as needed

REQUIREMENTS:
* Bachelor's degree in Business Management, Economics, Finance, Accounting or relevant field required (or equivalent work experience)
* 2-4 years of experience in operational services, and/or asset management life cycle of hardware and software supporting end user support processes - including some financial understanding of budgeting and purchasing processes
* Understanding of SAP components
* Capacity to acquire and execute forecasting and budgeting alignments
* Knowledge in procurement protocols to submit purchase orders and process invoices accurately
* Ability to audit data for compliancy and accuracy of records
* Knowledge of mobile devices and the offered services
* Understanding of enterprise network infrastructure
* Knowledge of computer technology
* Understands the operational requirements for asset management
* Understands operational and governance processes and policies
* Familiar with requirements for asset inventory capacities and control
* Proficient in utilizing ServiceNow for ticketing, asset management and report generation
* Familiar with licensing types and packaging of software
* Proficient in written and verbal communications
* Technologically intimate with IT industry trends and directions
* Proficient in O365, including 'Cloud' services with exposure to MS Teams for chat, sharing and other featured capabilities

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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