Position: Senior Technical Program Manager / Delivery Lead
Location: Dallas, TX (Onsite)
Job Summary
We are seeking an experienced Senior Technical Program Manager / Delivery Lead to lead end-to-end delivery of enterprise Smart Operations and Digital Solutions across global markets. The ideal candidate will have extensive experience managing large-scale software delivery programs, coordinating cross-functional teams, and driving successful deployments in Agile environments.
Required Experience
10+ years of Technical Program Management or Enterprise Software Delivery experience.
Strong experience leading global, cross-functional delivery teams.
Proven expertise in Agile/SDLC methodologies and product-centric delivery.
Experience managing software delivery from discovery through production deployment and hypercare.
Hands-on experience with Jira, Confluence, and Atlassian tools.
Strong stakeholder management and executive communication skills.
Required Skills
Technical Program Management
Enterprise Software Delivery
Agile / Scrum
SDLC
Release & Deployment Management
API & Middleware Integrations
Data Migration & Cutover Planning
Risk & Dependency Management
RAID Tracking & Executive Reporting
Jira & Confluence
Cross-functional Team Leadership
Global Delivery & Multi-market Programs
Stakeholder & Vendor Management
Preferred Experience
Retail, QSR, Hospitality, eCommerce, or Franchise Operations.
POS, Digital Ordering, Kitchen Systems, or Store Technology Platforms.
Global rollout, localization, and deployment readiness initiatives.