Role: Sr. UX Designer + Business Analyst (Hybrid)
Location: Canada – Remote
contract 

Important Note:
Candidates must include a portfolio and case studies along with their submission.

Role Summary

We are seeking a highly skilled UX Designer + Business Analyst (Hybrid Role) who can effectively bridge the gap between user experience design and business analysis. The ideal candidate will translate complex business requirements into intuitive, user-centered digital solutions while ensuring alignment between business stakeholders and technical delivery teams.

This role requires a strong blend of UX expertise, analytical thinking, requirements engineering, and stakeholder management skills, along with the ability to drive clarity across product, design, and engineering teams.

Key Responsibilities

UX Design Responsibilities

• Understand product specifications, business goals, and user requirements.
• Conduct user research, usability studies, and competitive analysis.
• Develop user personas, journey maps, and usability insights.
• Create wireframes, prototypes, and interaction models aligned with user needs.
• Collaborate with UI designers to deliver visually consistent and intuitive interfaces.
• Define UX success metrics and evaluate usability outcomes.
• Identify and resolve UX issues related to usability, accessibility, and findability.
• Communicate design concepts and prototypes to stakeholders and development teams.
• Ensure end-to-end consistency of user experience across platforms.
• Use tools such as Figma (preferred) or equivalent design tools for prototyping and design delivery.

Business Analyst Responsibilities

• Act as a liaison between business stakeholders and IT/engineering teams.
• Elicit, analyze, and document business and functional requirements.
• Perform gap analysis and translate findings into actionable requirements.
• Facilitate workshops, interviews, and requirement-gathering sessions.
• Ensure clear communication of business needs to technical teams.
• Participate in solution design, validation, and system walkthroughs.
• Collaborate with UX teams to ensure usability and UI alignment within system design.
• Support project delivery through documentation, reviews, and process alignment.
• Develop reports and dashboards that translate business data into actionable insights.

Required Technical & Domain Skills

• Strong understanding of:
  • Business Analysis principles and best practices
  • Software Development Life Cycle (SDLC)
  • Agile, Waterfall, and hybrid methodologies
• Working knowledge of:
  • Programming fundamentals
  • Relational databases
  • Client-server architecture
• Basic to intermediate understanding of:
  • HTML, CSS, JavaScript
• Proficiency in:
  • UX tools (Figma preferred)
  • Documentation and visualization tools (flowcharts, wireframes, process maps)

Core Competencies

1. Written Communication

• Ability to produce clear, structured documentation.
• Tailor communication for technical and non-technical audiences using visuals and diagrams.

2. Conceptual Thinking

• Strong analytical mindset with ability to identify patterns in complex systems.
• Ability to design system-level models, frameworks, and process flows.

3. Presentation Skills

• Strong ability to present ideas to stakeholders of varying seniority.
• Capable of explaining both high-level concepts and detailed designs.

4. Personal Accountability

• Demonstrates ownership and reliability in delivering commitments.
• Maintains confidentiality and professional integrity.

5. Initiative

• Proactively identifies improvements and drives enhancements.
• Goes beyond assigned tasks to add value.

6. Conflict Management

• Effectively manages ambiguity, shifting priorities, and pressure situations.
• Maintains professionalism and composure in challenging environments.

7. Thoroughness

• High attention to detail in documentation and design deliverables.
• Ensures accuracy and completeness across all outputs.

8. Personal Integrity

• Upholds ethical standards and organizational values.
• Promotes trust, respect, and inclusivity in collaboration.

Preferred Qualifications

• Experience in end-to-end product lifecycle delivery (UX + BA combined role).
• Exposure to enterprise applications or large-scale digital transformation programs.
• Experience working in cross-functional Agile teams.
• UX Design or Business Analysis certifications (nice to have).