EPIC Analyst

JOB DESCRIPTION:

The Epic HIM / Resolute Billing Application Analyst is responsible for the configuration, implementation, support, and optimization of Epic EHR applications related to Health Information Management (HIM) and Revenue Cycle (Billing & Claims). This role serves as a key liaison between business users and IT, ensuring that Epic solutions align with operational workflows, regulatory requirements, and organizational goals.

Key Responsibilities

• Configure, build, test, and support Epic modules including Resolute Hospital Billing & Claims and Epic HIM.

• Analyze and translate business requirements into Epic system design and workflows.

• Support end users across HIM, Revenue Cycle, Billing, and Claims departments.

• Participate in Epic implementations, upgrades, optimizations, and go-lives.

• Develop and maintain system documentation, workflows, and training materials.

• Conduct system testing (unit, integrated, UAT) and validate functional outcomes.

• Troubleshoot application issues and coordinate resolution with Epic and internal IT teams.

• Provide user training and ongoing support for Epic applications.

• Ensure compliance with healthcare regulations, patient privacy standards, and internal policies.