IT Statewide Engineer 1 (50330890, SPA)

Salary : $4,770.00 - $8,589.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 081826 ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 08/18/2026
Closing Date: 9/1/2026 11:59 PM Central

About this Job
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Strategy, Planning & Administration Section. This job title has an assigned pay grade of TS-314. Req. 224734

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within the Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering skilled and professional staff.

This position is within the Office of Technology Services (OTS) Information Security Operations and Architecture team. The incumbent provides technical guidance, recommendations, and consulting with various operational OTS service areas on matters related to information security.
Receiving direction and priority from the Director of Information Security Architecture and Operations, this role works alongside the State's Information Security Team to design, develop, and implement enterprise security technologies that balance risk with business needs. This position is primarily dedicated to identifying and reducing risk to an acceptable level while ensuring the security controls provided support and enable the operational needs of the State.
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications
Five years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR

An associate's degree in information technology plus three years of experience in information technology or administrative services; OR

A bachelor's degree plus three years of experience in information technology or administrative services; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services; OR

A master's degree plus two years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:
Lead information security risk management services by conducting technical analysis, evaluation, mitigation, and solution design recommendations for projects and initiatives.
Provide guidance and direction for information security activities including, but not limited to, enterprise or agency application access controls, endpoint configuration, network monitoring, vulnerability management, system event monitoring, and user training.
Lead technical design, implementation, documentation, and validation of security solutions created to safeguard critical and confidential resources, networks, computer systems, and data elements.
Lead periodic reviews and assessments to ensure the integrity, confidentiality, and availability of the State's information and services are maintained.
Handle all highly complex escalations from other lower-level IT Statewide InfoSec personnel.
Lead Information Security Team engineer members for readiness, providing support, and coordinating remediation efforts for all audits related to assigned regulatory areas.
Recommend solutions, provide guidance, coordinate resources, produce documentation, communicate and execute action plans to address all audit findings in a timely and agreed-upon manner.
Produce clear and concise reports and updates to management as needed.
Attend classes, seminars, webinars, and professional conferences to maintain or improve Information Security knowledge and skills, while also staying abreast of industry best practices for risk management techniques and methods.
Research, review, and evaluate related technologies, processes, and approaches to identify opportunities to enhance existing information security services.
Perform all other tasks, special projects, analysis, studies, and plans as directed by OTS Leadership.
Position-Specific Details:

Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.

Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email:
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01

An executive reports that they cannot access a specific internal agency application while their Cloudflare WARP or Zscaler ZCC client is active, but it works fine when the client is disabled. Walk us through your process for identifying if this is a split-tunneling configuration issue, a firewall policy block, or a local routing conflict.
02

You notice that CrowdStrike is flagging a critical legacy application used by a state agency as a malicious process (False Positive). How do you balance the immediate need to maintain security with the operational requirement of keeping that agency functional? What steps do you take to validate and 'allow-list' the application safely?
03

When pushing out a new agent update (like Zscaler ZCC or a CrowdStrike sensor) to thousands of endpoints across multiple state agencies, how do you verify the health of the deployment beyond just looking at a 'Success' percentage? If a specific agency site starts reporting connectivity drops immediately after the push, what is your immediate plan of action?
04

We often run multiple security agents on a single endpoint (e.g., CrowdStrike, Trellix, and Cloudflare). If users begin complaining that their systems are 'running slow' or 'locking up,' how do you determine which service is causing the resource contention without blindly disabling security features?
05

While reviewing CrowdStrike telemetry, you see an 'unusual' PowerShell execution on a server that isn't typically used for administration. It hasn't been blocked by a signature yet. What specific attributes of that execution (e.g., encoded commands, network callouts, or parent processes) would lead you to escalate this as a potential incident?
Required Question