Salesforce Manager

Role- Salesforce Techno-Functional Manager

Responsibilities and Requirements

·       Minimum 10+ years of experience in Salesforce delivery managing multiple projects

·       Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

·       Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client''s current and desired end states

·       Strong experience, hands on, review and understanding of Salesforce configuration and customization

·       Provide oversight and governance of Salesforce projects

·       Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

·       Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation

·       Good understanding of functional domains and business process to relate with technology

·       Ability to understand a project and debug issues

·       From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects

·       Liaise with Salesforce product teams to support client implementations

·       Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds

·       Understanding of systems architecture

·       Should able to drive the client in road map and strategy

·       Understanding of key design patterns and large data volume limitations and best practices

·       Understanding of data sharing and visibility considerations and how these play into platform architecture

·       Familiarity with platform authentication patterns (SAML, SSO, OAuth)

·       Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

·       Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

·       Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

·       Lead a technical team and own customer and team engagement

·       Technical enablement of team members on the latest Salesforce products and processes

·       Should hold at least 3+ Salesforce certifications

·       Experience building & growing an account

·       Must have managed a team of technical & solution implementors