Position Details
Job Title: Senior Network Engineer
Hire Type: Full-Time
Experience Required: 10 - 15+ Years
Work Locations:
Jersey City, NJ (5 days onsite)
The Senior Network Engineer will be responsible for the operational support, availability, security, and continuous improvement of enterprise Internet Access and Remote Access services. This position provides senior-level operational ownership for Zero Trust platforms, including Zscaler and Palo Alto Prisma Access, ensuring high service reliability, effective change implementation, rapid incident resolution, and an exceptional end-user experience.
The selected candidate will lead troubleshooting efforts for complex network and access issues, participate in on-call support, and collaborate closely with engineering teams to improve security, automation, and operational efficiency across large-scale Zero Trust and SASE environments.
Required Skills
Enterprise Network Operations & Production Support
Incident, Problem, and Change Management
Advanced Troubleshooting and Root Cause Analysis
Zscaler Internet Access (ZIA)
Zscaler Private Access (ZPA)
Palo Alto Prisma Access
Zero Trust / SASE Architecture and Operations
Internet Access & Remote Access Services
Network Automation (Ansible, Terraform)
ServiceNow, Jira, Confluence, SharePoint
GitHub
Preferred Certifications
Zscaler Certified Architect (ZCA)
Zscaler Certified Expert (ZCX)
Certified Zero Trust Professional (CZTP)
Palo Alto Networks Certified Network Security Engineer (PCNSE)
CCNP Enterprise or CCNP Security
Nice to Have Skills
Cisco Secure Access
Fortinet Universal ZTNA / Secure Access
F5 BIG-IP Administration
Python, PowerShell, and REST API Integrations
Experience with Microsoft Copilot, OpenAI/ChatGPT, or similar AI tools for automation, troubleshooting, documentation, and operational efficiency
Education
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related technical field.
