Technical Support Engineer

Remote in San Jose, CA, US • Posted 17 hours ago • Updated 17 hours ago
Full Time
No Travel Required
On-site
$125,000 - $200,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Escalation Engineering
  • L3 Support
  • CKA
  • CKAD
  • CKS
  • Go microservices
  • Kubernetes
  • Golang
  • AWS
  • Azure
  • systems debugging

Summary

About Us:

Calsoft is an engineering-led digital product partner for global ISVs and tech-driven enterprises. Since 1998, we’ve helped customers build platforms, modernize systems, and scale with confidence, across cloud, AI, and connected ecosystems. With engineering roots in Silicon Valley and delivery strength in India, we operate at the intersection of product development, intelligent automation, and secure digital transformation.

 

Job Description:

 

Required Qualifications

3-4 years of hands-on software engineering experience Engineering, Escalation Engineering, or a comparable production-focused role.

• Heavy hands-on Kubernetes experience — operating, debugging, and modifying Kubernetes and Kubernetes-native components (controllers, operators, CAPI, CRDs) in complex production

   environments.

• Strong development experience is required — you must be comfortable reading, writing, and shipping production code, not only debugging it.

• Proven experience owning high-severity customer escalations end to end, including code-level root cause and fix delivery.

• Experience backporting fixes across multiple supported release branches with strong regression discipline.

• Strong distributed-systems debugging skills across networking, storage, and control-plane behavior.

• Working knowledge of at least one major cloud platform: AWS, Azure, or Google Cloud Platform.

• Excellent written and verbal communication — able to hold technical authority in front of customers and executives.

 

Preferred Qualifications

•Go (Golang) development experience — building, debugging, and patching Go microservices and Kubernetes-native components.

• Certified Kubernetes Administrator (CKA); CKAD or CKS a plus.

• Experience with Cluster API (CAPI), controller-runtime, or writing/maintaining Kubernetes operators.

• Experience with edge, bare-metal, or virtualization platforms (VMware, KubeVirt, Hyper-V).

• Experience delivering CVE remediation and patch releases in a regulated, enterprise SaaS, or federal environment.

• Experience with MongoDB, Terraform, Ansible, or CI/CD pipelines (GitHub Actions).

• Experience using AI-assisted debugging or engineering workflows with strong validation and governance controls.

 

Compensation:

 

Base Annual Compensation:  $125,000 - $200,000

 

The salary range listed represents the Company’s good-faith estimate of the base compensation reasonably expected to be offered for this position at the time of posting. The actual salary offered to the selected candidate may vary based on job-related factors, including work location, market conditions, relevant experience, education and training, technical skills, demonstrated abilities, internal equity, and the results of role-specific technical evaluations conducted during the selection process. This position may also be eligible for benefits and other forms of compensation, as applicable. Compensation decisions are made in accordance with applicable federal, state, and local laws.

 

What benefits offer:

  • Comprehensive group health insurance coverage subject to plan terms.
  • 401(k) retirement savings plan participation, in accordance with applicable plan provisions.
  • Flexible work environment  
  • Holidays and paid time off program, subject to company policy.

 

Calsoft core values:

  • Customer Focus
  • Integrity
  • Innovation
  • Ownership
  • Excellence
  • Team Spirit

 

Calsoft provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, colour, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Calsoft complies with applicable state and local laws governing non-discrimination in employment.

 

Please reach out to   

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX15361e
  • Position Id: REQ0006615
  • Posted 17 hours ago
Contact the job poster
Durgesh Rautal

Durgesh Rautal

Senior Manager @ Calsoft Pvt Ltd
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