General Notes
This position supports healthcare data integration initiatives through the design, development, implementation, and maintenance of interfaces between Epic and other healthcare applications. The role collaborates closely with clinical, operational, technical, and vendor partners to ensure reliable data exchange and workflow optimization.
Purpose
The Epic Interface Engineer II is responsible for the development, implementation, maintenance, and support of interfaces between Epic Systems and other healthcare applications utilizing Epic Bridges and HL7 technologies. This role supports data integration, workflow optimization, system interoperability, and operational continuity across the healthcare environment.
Responsibilities
Interface Development and Maintenance
Design and develop HL7 real-time interfaces between Epic and other healthcare systems
Build, configure, test, and maintain Epic Bridges interfaces
Test and validate interface functionality to ensure reliable data exchange
Troubleshoot and resolve interface-related issues
Monitor interface performance and recommend improvements
Business Requirements Analysis
Gather and document business requirements
Translate business requirements into technical specifications
Collaborate with stakeholders to refine requirements and identify integration needs
Support solution design activities that align technical capabilities with operational requirements
System Upgrades and Validation
Assist with software upgrades, patches, and system enhancements
Conduct end-to-end testing of interfaces and integration points
Develop and execute test plans
Validate interface functionality following upgrades and system changes
User Support and Training
Provide technical support to end users and operational teams
Conduct training sessions related to interface functionality and usage
Develop user manuals, technical documentation, and support materials
Assist stakeholders with issue resolution and system adoption efforts
Project Management
Manage interface-related projects and assigned deliverables
Coordinate with cross-functional teams, vendors, and stakeholders
Track project progress and communicate status updates
Support project planning, implementation, and execution activities
Marginal or Periodic Functions
Assist with software upgrades and patches
Test new functionality and features
Liaise with vendors regarding interface-related issues
Coordinate vendor support and maintenance activities
Analyze data flow and integration points
Recommend improvements to integration and data processes
Perform related duties as assigned
Knowledge, Skills, and Abilities
Technical Learning
Quickly learns new technical skills, systems, and technologies
Adapts to software updates and changing technical environments
Troubleshoots complex technical issues effectively
Implements new technologies and processes efficiently
Problem Solving
Identifies and resolves problems in a timely manner
Diagnoses interface issues accurately
Develops effective technical solutions
Collaborates with teams to resolve integration challenges
Customer Focus
Understands and meets the needs of customers and stakeholders
Provides excellent user support and service
Tailors solutions to user and operational requirements
Maintains positive relationships with stakeholders
Project Management
Manages projects and assigned deliverables effectively
Plans and organizes project tasks
Monitors project timelines and milestones
Communicates project status clearly and effectively
Collaboration
Works effectively across technical, clinical, and operational teams
Engages with cross-functional stakeholders
Shares knowledge and resources
Supports team members and organizational goals
Required Qualifications
Bachelor?s degree in Computer Science, Information Technology, or a related field
Four years of experience developing interfaces
Two years of experience developing interfaces within an Epic environment
Two years of experience supporting Epic Bridges
Experience with HL7 interface development and healthcare system integrations
Experience gathering business requirements and translating them into technical solutions
Strong troubleshooting, analytical, and problem-solving skills
Ability to collaborate effectively with technical, operational, and clinical stakeholders
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Six years of experience in interface development and healthcare IT
ITIL Foundation certification
Project Management Professional (PMP) certification
Experience supporting healthcare interoperability initiatives
Experience working with healthcare integration and data exchange standards
Licenses/Registrations/Certifications
Required
Preferred
Salary Range
$90,000+ depending on qualifications
Working Conditions
Standard office environment and equipment
Repetitive use of a keyboard and computer
Prolonged periods of sitting and computer use
May require participation in testing, upgrades, and project implementation activities outside of standard business hours as needed
Required Materials
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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