Business Analyst
Position Summary
The Business Analyst develops deep knowledge of a specific business area and helps define how technology can drive business results.
This position:
Works on a cross-functional team that may include product managers, engineers, designers, and subject matter experts.
Uses Agile methodologies to deliver business and technology outcomes.
Connects business needs with technology solutions.
Provides expertise and guidance throughout the development process.
Primary Responsibilities
Business and Domain Expertise
Develop deep expertise in at least one business area or domain.
Maintain a broad understanding of the processes and business areas surrounding the primary domain.
Serve as a department-level authority and go-to resource.
Provide detailed analysis and business insights when consulted at the enterprise level.
Communicate key information and support business decision-making.
Current-State, Future-State, and Gap Analysis
Independently assess and document current processes across multiple business areas and domains.
Identify gaps between current processes and desired outcomes.
Evaluate business drivers and strategic priorities.
Define target-state solutions that support future business needs.
Consult with and mentor other Business Analysts.
Requirements Gathering
Lead requirements-gathering activities for medium to large initiatives.
Gather requirements across multiple business areas or domains.
Coordinate requirements provided by other Business Analysts.
Translate business needs into clear, actionable requirements.
Confirm that requirements align with the intended business outcomes.
User Stories and Features
Independently write medium- to high-complexity user stories and features.
Create stories and features that may support multiple teams.
Clearly document business needs, expected outcomes, and acceptance criteria.
Serve as a subject matter authority throughout the development process.
Testing and Solution Delivery
Support business testing and solution delivery.
Coordinate and facilitate business test planning and execution.
Author or contribute to test plans.
Confirm that solutions meet documented business requirements.
Ensure the appropriate business stakeholders review and sign off on testing.
Support testing for medium and large initiatives.
Leadership and Mentorship
Work independently with limited supervision.
Coordinate work across team members when needed.
Provide guidance and mentorship to other Business Analysts.
Serve as a trusted resource for important information and decisions.
Project Management
Use advanced project-management skills to organize and lead work.
Manage work through completion.
Identify and address risks, dependencies, and barriers.
Help teams advance initiatives and achieve intended outcomes.
Required Qualifications
Education
Bachelor s degree.
Experience
Four to five years of prior business-analysis experience.
Demonstrated experience gathering requirements and analyzing business processes.
Experience working across multiple business areas, teams, or domains.
Previous experience, including internships or similar roles, that demonstrates relevant domain expertise.
Knowledge and Abilities
Ability to serve as a communication authority and go-to resource for key information.
Strong decision-support and problem-solving abilities.
Deep familiarity with Agile and Scrum development environments.
Ability to solve complex problems and consider new perspectives on existing solutions.
Sound judgment based on the analysis of multiple information sources.
Ability to communicate effectively with technical and nontechnical stakeholders.
Relevant certifications demonstrating proficiency in role-specific competencies.
Skills and Proficiency Levels
Advanced
Gap Assessments
Requirements Gathering
Test Planning
Intermediate
Adobe Analytics
Atlassian JIRA
Business Analysis
Industry Benchmarking
Microsoft Power BI
Process Mapping
Product Demonstrations
Structured Query Language, or SQL
User Research
Wireframing
Basic
Business Cases
Continuous Improvement, or CI
Storytelling
What Success Looks Like
A successful person in this role can:
Understand complex business problems and explain them clearly.
Translate business needs into requirements, user stories, and features.
Lead analysis across multiple teams or business areas.
Identify gaps and recommend practical future-state solutions.
Guide stakeholders through requirements, development, and testing.
Serve as a trusted advisor to business and technology partners.
Help teams deliver solutions that produce measurable business results.
