Software Engineer II - Office Suite Shared Experiences

Overview The Customer Experience AI (CxAI) group within Dynamics 365 is pioneering next-generation AI-powered customer experience solutions. We build intelligent, scalable, multi-modal contact center applications, leveraging conversational AI, large language models (LLMs), and predictive analytics. Our mission is to transform customer engagement through automation, personalization, and responsible AI practices, integrating Dynamics 365, Office 365, and Microsoft cloud services. We are looking f

Overview Dynamics 365 is Microsoft's suite of enterprise applications powering many of the world's largest organizations. The Customer Experience Applications team builds Dynamics 365 Sales Development Agent, an AI-first solution that helps scale revenue growth by automating and augmenting top-of-funnel sales engagement. We are building intelligent, cloud-native applications on Azure, unifying Dynamics 365, Microsoft 365, Agent 365, and broader Microsoft cloud capabilities to deliver predictiv

Overview The Microsoft Security Organization is building the next generation of security solutions by rethinking how security work is done from the ground up. The AI for Security (AI4S) Team within the Microsoft Threat Protection (MTP) Org is pioneering a new paradigm: leveraging frontier AI models, security specific tooling, knowledge graphs, and deep context engineering to transform how defenders detect, investigate, and respond to threats at global scale. This is a fast-paced, highly interdi