Summary CGS culture is steeped in how we impact lives within our community and organization.
Our culture is invested in six core values: Integrity; Making a Difference; Passion for Excellence; Always Improving; Customer Focused; and Taking Risks.
CGS IT is a collaborative, fast-paced environment with a focus on quality. The CGS IT department (GSIT) is responsible for production support, development & research, systems access, security, and project management office (PMO) activities. The PMO is responsible for providing resources to support and implement the software development life cycle (SDLC) for internal & external customer requests (i.e., CMS, BCBS, CGS). These processes are aligned with ISO, CMMI-DEV, PMI, and IIBA best practices.
Position Purpose:
We are seeking a passionate, collaborative, and experienced IT Process Assurance Auditor to join our Enterprise Project Management Office team. This is a full-time, on-site position based in Nashville, TN. In this role, you will serve as a Capability Maturity Model Integration (CMMI) champion, helping to coordinate internal and external audits and appraisals. If you're enthusiastic about technology, continuous improvement, and driving high-quality standards, we invite you to join the team at CGS Administrators, LLC!
Description Logistics: CGS -one of BlueCross BlueShield's South Carolina subsidiary companies.
Sponsorship: This position is not eligible for sponsorship now or in the future.
Work Environment :
- Typical office environment.
What you'll do: Responsible for examining, evaluating and analyzing I/S processes, technical standards and management procedures to ensure they are working effectively to improve the overall performance of the organization. Conduct less complex audits against established standards to ensure compliance. Provide recommendations of process improvements. Participate in Governance sub-committees. Assist IT staff by providing education and guidance to I/S staff regarding IT methodology, processes and standards. Ensure the quality of data maintained by the Quality Assurance area.
- Perform periodic audits (weekly, monthly, quarterly and annual). Conduct trend analysis and provide recommendations of process improvements. Provide reports to management on compliance with adapted IT standards.
- Under the guidance of senior auditor, develop new or enhanced audits, of internal I/S areas and processes to assess compliance with adapted processes, standards and regulations. Document findings and prepare detail and summary audit reports relating to the standard being validated.
- Provide administrative support for the I/S systems which document authorized software/hardware, Product/Service offerings and/or systematic data archival.
- Develop knowledge of internal and external standards, regulations and regulatory bodies. Serve as a liaison to I/S Governance organization on applicable I/S sub-committees. Identify and communicate compliance issues and risks promptly so that they are understood.
To Qualify for This Position, You'll Need: Required Education: - Bachelor's in a job-related field
Degree Equivalency: - Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience")
OR- 8 total years required work experience.
Required Work Experience: - 4 years of job-related experience including 2 years of IT system auditing, data security administration, contingency planning, quality assurance, systems development, or IT business system analysis.
Required Skills and Abilities: - Intermediate knowledge of systems development concepts.
- Fully understands acceptable internal standards and methodologies.
- Understand the interaction and relationship of business operations and information systems. Understand the interaction and relationship of network processes.
- Demonstrated ability to analyze best-in-class processes.
- Ability to identify problems and recommend solutions.
- Ability to provide guidance in developing and implementing validation processes for all development and enhancement projects.
- Excellent oral and written communication skills.
Required Software and Other Tools: - Microsoft Office and standard office equipment.
We Prefer That You Have: - Direct or indirect experience as a Capability Maturity Model Integration (CMMI) Appraisal Team Member and/or have provided support to an appraisal.
- Knowledge of IT governance and compliance frameworks such as NIST, ISO, SOX, and COBIT.
- Demonstrated experience collaborating with internal and external audit teams.
- Experience conducting performance, process improvement, or benefit analysis.
- Experience developing and delivering staff training or educational materials.
What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our comprehensive benefits package includes:
- Subsidized health plans, dental and vision coverage
- 401K retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness program and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Employee Assistance
- Discounts to movies, theaters, zoos, theme parks and more
What to Expect Next:After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email or call , ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
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