Component Engineer 3

Job Title: Supplier Process Engineer (Contingent)

 

Company Description

 

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

 

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

 

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

 

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let us advance the world of minimally invasive care.

 

 

Job Description

Position Overview

The Supplier Engineer is responsible for ensuring suppliers reliably support plant production by meeting Intuitive requirements for quality, delivery, capacity, cost, and service. This role is highly execution-focused and serves as the primary technical interface between the plant and suppliers to resolve line-impacting issues, improve supplier manufacturing processes, and maintain stable production operations across multiple product families.

The Supplier Engineer partners closely with Manufacturing, Quality, Planning, Operations, Design Engineering, Commodity / Supply Chain Engineering, and Procurement to drive supplier performance, qualify manufacturing processes, support New Product Introduction (NPI), and execute continuous improvement initiatives across the supply base.

This position owns supplier performance for assigned commodities and components supporting plant production, with direct accountability for issue resolution, process capability, risk mitigation, and long-term supplier health.

Essential Job Duties & Responsibilities

Supplier Performance & Plant Support

• Serve as the primary technical interface between plant manufacturing teams and suppliers for quality issues, line disruptions, yield loss, delivery concerns, and capacity constraints.

• Lead supplier issue resolution from containment through root cause investigation and corrective/preventive action implementation.

• Support manufacturing operations by investigating and resolving supplier-related deviations, variances, nonconformances, and first article issues.

• Monitor supplier performance across quality, delivery, responsiveness, and manufacturing stability, driving improvement where gaps exist.

• Support uninterrupted production by proactively managing supplier risks and escalating critical issues appropriately.

Supplier Manufacturing Process Improvement

• Work directly with suppliers to improve manufacturing processes, process capability, inspection methods, and process controls.

• Drive sustainable corrective actions using structured problem-solving methodologies and data-driven analysis.

• Lead investigations into recurring defects, quality escapes, process variation, and manufacturing inefficiencies impacting production.

• Partner with suppliers to improve yield, reduce variability, and strengthen manufacturing robustness.

• Build and execute supplier development plans using Lean Manufacturing, Six Sigma, SPC, and continuous improvement principles.

Supplier Qualification, Validation & Change Management

• Own and execute supplier qualification and validation activities, including:

  • Supplier pFMEA

  • IQ/OQ/PQ and process validations

  • First Article Inspections and inspection reports

  • Gage R&R and process capability analysis (Cp/Cpk)

• Support execution and closure of Variance Requests (VRs), Supplier Change Requests (SCRs), and supplier-driven manufacturing changes.

• Approve and manage supplier process changes including new equipment, process transfers, facility moves, tooling changes, and production line validations.

• Support implementation of ECO changes impacting suppliers, ensuring validation and risk mitigation prior to production release.

• Assess supplier readiness and manufacturing capability to support sustaining production and NPI ramp activities.

Risk Mitigation & Operational Excellence

• Identify and proactively manage supplier-related risks including quality, capacity, continuity, and manufacturing constraints.

• Convert recurring supplier issues into structured improvement initiatives to eliminate root causes.

• Drive continuous improvement projects focused on quality, operational efficiency, manufacturing consistency, and supply continuity.

• Generate and track supplier performance metrics and provide data-driven recommendations to improve supplier health and performance.

• Support supplier audits, process reviews, and operational assessments as required.

Cross-Functional Partnership & Communication

• Partner closely with Manufacturing, Quality, Supply Chain, Planning, Procurement, and Engineering teams to support plant objectives.

• Communicate supplier risks, issue status, recovery plans, and project updates clearly to cross-functional teams and leadership.

• Support New Product Introduction (NPI) activities by evaluating supplier readiness, process capability, validation strategy, and production ramp risk.

• Maintain strong supplier relationships to effectively partner between Intuitive Surgical and the supply base.

• Provide technical recommendations and supplier performance updates with minimal supervision.

• Perform other related duties as assigned.

Required Qualifications

Education & Experience

• Bachelor’s degree in Mechanical Engineering, Biomedical Engineering, Manufacturing Engineering, Electrical Engineering, or equivalent technical discipline

• Minimum 2–5 years of experience in Supplier Engineering, Manufacturing Engineering, Quality Engineering, Supplier Quality, or related field

• Experience supporting high-volume manufacturing environments, preferably in medical devices or regulated industries

• Hands-on experience with manufacturing processes such as machining, MIM, injection molding, stamping, extrusion, or assembly processes preferred

• Experience supporting New Product Introduction (NPI) and production scaling preferred

Technical Skills & Systems

• Strong technical problem-solving and root cause investigation skills

• Working knowledge of pFMEA, process validation, statistical analysis, SPC, inspection methodologies, and corrective action systems

• Familiarity with Lean Manufacturing and Six Sigma methodologies

• Proficiency in Microsoft Excel, Word, and Project

• Experience with ERP and document management systems such as SAP and Agile preferred

• Experience with Minitab or statistical analysis software preferred

• CAD / 3D modeling experience is a plus

Additional Skills

• Strong analytical, organizational, and communication skills

• Ability to manage multiple priorities in a fast-paced manufacturing environment

• Demonstrated ability to work cross-functionally and influence without direct authority

• Ability to travel domestically and internationally as needed (approximately 25%)

Preferred Qualifications

• Knowledge of 21 CFR Part 820 and ISO 13485 preferred

• Six Sigma certification or Lean Manufacturing certification preferred

• Experience working directly with external suppliers and contract manufacturers preferred

• Experience supporting production issue escalation and supplier recovery activities preferred

 

Additional Information

 

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

 

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

 

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

 

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.