ServiceNow Solution Architect

Architect should have at least experience in 4+ modules from below

• ITSM
• ITOM
• HRSD
• IRM/GRC
• Sec Ops
• SAMPro
• NowAssist
• Integration Hub
• Third-Party Risk Management
• BCM

Job Description:

• 12+ years of experience working with the ServiceNow platform in multiple roles(Architect / Developer / Business Analyst etc.)
• Proven track record in independently managing end-to-end ServiceNow implementationsfor at least two application suites (ITSM / ITOM / SecOps etc.)
• Proven track record as a platform owner / leadfor mid/large ServiceNow deployments for global organizations
• Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work.
• Strong understanding of ServiceNow versions, features andlicensing models.
• Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
• Experienced working in an onsite offshore model; managing offshore teams remotely.
• Must have experience in independently driving discovery, design and art of possible workshops with customers and can identify and map business requirements against platform capabilities.
• Strong domain expertisein two or more of the following areas:
  • IT Service Management
  • Customer Service Management
  • Security Operations
  • Governance, Risk and Compliance
• Strong working knowledgeof some or all of the below ServiceNow application suites:
  • ITSM
  • ITOM
  • IRM
  • SecOps
  • ITAM
• Must be ServiceNow certified
  • One or more Certified Implementation Specialist (CIS) certifications
  • CMA / CTA will be preferred