IntePros is seeking a Senior Laboratory Systems Engineer to support a major laboratory systems upgrade initiative focused on cloud-based data management, regulatory compliance, and software platform upgrades across analytical instruments.
This role will provide hands-on IT infrastructure and laboratory systems support for the implementation of a secure, cloud-based environment supporting Agilent laboratory software applications across multiple analytical platforms. Key initiatives include implementing centralized cloud infrastructure, deploying OpenLab ECM, installing ChemLaunch, supporting software upgrades across GC-MS, LC-MS, GC-MS QTOF, and ICP-MS instruments, and coordinating historical data migration into a validated environment.
The ideal candidate will have at least five years of experience implementing and administering Agilent ECM and related software in a regulated environment. This individual will collaborate with internal stakeholders and external vendors to establish a reliable, compliant, and scalable foundation for laboratory data management.
Key Responsibilities- Coordinate environment readiness for OpenLab ECM, ChemLaunch, and Agilent software deployments.
- Partner with internal IT teams and external vendors to support phased software upgrades across GC-MS, LC-MS, GC-MS QTOF, and ICP-MS platforms.
- Support the implementation of cloud-based infrastructure for secure laboratory data storage, retrieval, and archiving.
- Prepare IT infrastructure and laboratory systems for testing, validation, training, and go-live activities.
- Assist with historical data migration planning and technical readiness.
- Help maintain compliant and secure system access, data storage, and backup processes.
- Track technical dependencies, project risks, issues, and milestone readiness across the IT workstream.
- Troubleshoot technical issues, determine root causes, and implement solutions using established procedures while identifying opportunities to improve existing processes.
- Serve as a subject matter expert for complex digital technologies and laboratory systems support.
- Utilize service management tools to track workloads, incidents, and support activities.
- Collaborate with cross-functional teams to coordinate project deliverables and ensure system readiness.
- Maintain a clean, organized, and safe work environment while adhering to IT security requirements.
- Follow applicable company policies, standard operating procedures, quality standards, and environmental, health, and safety requirements.
- Perform additional duties as assigned based on business needs.
Required Qualifications- At least five years of experience supporting or deploying Agilent ECM in IT operations, preferably within a regulated laboratory environment.
- Hands-on experience with Agilent OpenLab ECM, OpenLab CDS, or MassHunter.
- Experience supporting IT infrastructure, enterprise applications, or laboratory systems.
- Familiarity with cloud infrastructure, preferably Microsoft Azure.
- Experience with access management, data storage, backup solutions, and application hosting.
- Ability to work in a regulated, documentation-driven environment.
- Strong communication, collaboration, and project coordination skills.
- Ability to troubleshoot complex technical issues and work independently within established procedures.
Preferred Qualifications- Bachelor's degree in Information Technology, Computer Science, Engineering, or a science-related field.
- Experience in pharmaceutical, life sciences, laboratory, GMP, or other regulated environments.
- Familiarity with computerized system validation (CSV), GAMP 5, and 21 CFR Part 11 requirements.
- ITIL Foundation certification.
- Strong organizational and interpersonal skills, with the ability to coordinate multiple priorities and meet strict deadlines.
- Experience collaborating with cross-functional and international teams.
- Demonstrated ability to identify process improvements and adapt to changing project requirements.
Work Environment and Schedule- Hybrid work arrangement requiring onsite presence three days per week.
- Six-month contract-to-hire opportunity.
- Approximately 5% travel, or up to 13 business days per year.
- Primarily sedentary work, with occasional lifting or moving of items weighing up to 10 pounds.
Additional RequirementsCandidates must demonstrate a commitment to information security, quality, safety, regulatory compliance, and established company policies and procedures.
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