Systems Engineer MacOS Lead (VA ESOM)

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Systems Engineer MacOS Lead to support our Endpoint Engineering Team on our VA-ESOM End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

The Systems Engineer MacOS Lead is responsible for maintaining and improving MacOS baselines and supporting the full MacOS lifecycle across the enterprise. This role provides technical leadership across system architecture, design, integration, and technical management, ensuring alignment with organizational standards and client requirements.

The Systems Engineer MacOS Lead serves as a trusted advisor to the client, providing guidance on product selection, capacity planning, operational performance, and overall MacOS endpoint strategy. The role contributes technical input to the systems engineering process, performs requirements analysis, prepares and presents systems assurance reviews, and identifies deficiencies in hardware and software products.

In addition to hands-on engineering responsibilities, this individual leads targeted initiatives to enhance MacOS posture, security, and operational efficiency, while coordinating closely with cross-functional teams to ensure successful delivery.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Responsibilities

• Lead the design, implementation, and continuous improvement of MacOS baseline configurations
• Manage and support the MacOS device lifecycle, including provisioning, patching, compliance, upgrades, and decommissioning
• Assist the Mac Team with advanced scripting and development tasks, including BASH scripting and Apple development practices
• Support automation and integration efforts to optimize macOS processes and deployment workflows
• Adapt workflows and processes in response to changes in Endpoint management contracts or enterprise requirements
• Collaborate closely with Mac Team members to troubleshoot complex issues and optimize system configurations
• Conduct requirements analysis and translate business needs into scalable MacOS technical solutions
• Prepare and present systems assurance reviews, technical findings, and recommendations to stakeholders
• Advise the client on MacOS product selection, capacity planning, and operational performance

Team Coordination and Delivery Support

• Partner with the Project Manager to support planning, tracking, and reporting of MacOS initiatives
• Collaborate with Endpoint Engineering SMEs and cross-functional teams to ensure alignment and successful delivery
• Provide technical guidance and direction to team members supporting MacOS engineering efforts
• Support prioritization of workstreams and ensure alignment with client objectives and timelines
• Contribute to status reporting by providing updates on technical progress, risks, and dependencies

Supervisory Duties

• Provide day-to-day technical leadership for supporting resources
• Delegate tasks effectively and ensure the quality and timeliness of deliverables
• Mentor and support skill development for assigned team members
• Review work outputs to ensure alignment with engineering standards and client expectations

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant experience in systems engineering, with a focus on MacOS environments. 8 additional years of relevant experience may be subsituted for the degree requirement for a total of 13+ years of experience.
• Strong proficiency in BASH scripting, Apple development standards, and MacOS automation techniques.
• Demonstrated experience managing MacOS lifecycle, baseline configurations, and enterprise deployments.
• Experience in system architecture, integration, and technical solutioning.
• Familiarity with enterprise mobility management platforms (especially Microsoft Intune for MacOS).
• Ability to perform requirements analysis and translate business needs into technical solutions.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.
• Proven ability to operate in a client-facing environment and provide strategic technical guidance.

Clearance Requirement:

• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements:
  • If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue "Apply" button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email .