ITSM Change & Compliance Analyst
West Palm Beach, FL, US • Posted 16 hours ago • Updated 15 hours ago

iTech US, Inc.
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Job Details
Skills
- ITSM
- Change Management
Summary
ITSM Change & Compliance Analyst Contract Onsite West Palm Beach, FL
The ITSM Change & Compliance Analyst supports the end-to-end lifecycle of technical changes, ensuring all IT changes comply with organizational policies, regulatory requirements, and audit standards.
The role works closely with IT, security, and compliance teams to manage risk, maintain accurate documentation, and support Change Advisory Board (CAB) activities
Technical & Functional Skills
- Strong understanding of IT Service Management (ITSM) and Change Management
- Hands-on experience with ITSM tools: ServiceNow, Remedy, Cherwell, Jira Service Management
- Understanding of IT infrastructure: servers, applications, networks, and cloud systems
- Ability to manage multiple change requests in fast-paced environments
Compliance & Governance
- Working knowledge of compliance frameworks (SOX, ISO 27001, NERC CIP, HIPAA)
- Strong focus on audit readiness, documentation accuracy, and control adherence
Qualifications
- Strong analytical and problem-solving skills with attention to detail
- Ability to prioritize tasks and manage competing demands
- ITIL certification preferred (ITIL v3 / ITIL v4)
- Compliance certifications such as CISM, CRISC preferred
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required for the projec
- Dice Id: 80181903
- Position Id: QM_ITSM
- Posted 16 hours ago
Company Info
iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.
We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.


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