Job title : Associate Product Owner
Location : Fort Worth TX
Job ID : 179569
Job Description: Strategically this role will: - Collaborate and work closely with internal partners from IT UX and Analytics to understand customer behavior and create great customer experiences.
- Promote mobile tools and features as a way to support other products in meeting their goals and objectives while ensuring experiences align with vision for mobile and consider the holistic mobile experience. - Keep stakeholders informed and communicate outcomes learnings and changes as teams work toward objectives.
- Conduct competitive benchmarking to research new technologies identify gaps and discover opportunities to enhance the customer experience.
Tactically this role will: - Be part of the team that manages the development and implementation of new mobile features and tools.
- This includes taking part in Agile ceremonies-grooming iteration planning stand-ups and using Agile product management tools.
- Translate business objectives into technical specifications by creating a backlog of clearly written and well defined user stories.
- Manage mobile platform backlog to ensure teams are focused on the highest impact efforts to achieve defined objectives and key results.
- Work with third party software vendors as the team builds mobile tools and offerings.
- Operate within the DevOps model helping troubleshoot technical issues and prioritizing defect fixes and small enhancements among larger feature efforts.
- Partner closely with IT architects and technical leads to develop solutions that deliver customer value quickly while reducing ongoing operational costs.
- Lead ongoing demonstrations of new software to update stakeholders and team members on new features and functionality.
- As needed partner with other business units to write and accept user stories ensuring technical and business requirements are met.
- Focus on outcomes-identifying key metrics and continuously measuring and iterating to improve the product.
Minimum Qualifications: - Bachelors degree in computer science or related field or equivalent experience/training
- Understanding of mobile app technology frameworks and differences between Android and iOS platforms
- Understanding of how Americans systems interact with each other i.e. Sabre ITA eTDS etc.
- 3 years relevant work experience preferably in e-commerce
Preferred Qualifications:
- Masters degree in related field
- Experience with selecting and implementing 3rd party software development kits to enhance app offerings and tools -
- xperience using Agile and other SDLC techniques to develop and deliver software
- Experience working in a product model focused on outcomes to continuously improve the customer experience
- Mobile and travel/airline experience
Skills Licenses and Certifications - Understanding of the latest mobile technologies and how those tools can be leveraged to drive customer engagement
- Proven track record in delivering products that generate substantial value
- High level of intellectual curiosity and comfort with ambiguity
- Well organized able to multi task able to prioritize with minimal direction
- Communication skills-providing transparency setting expectations and reporting on results
- Emphasis on interpersonal skills that create an environment of trust and encourage partnership within the team and across product teams
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $55-$60/hr
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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