Endpoint Detection & Response (Remote)

The organization is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cybersecurity incident handling. The ideal candidate will thrive in a fast-paced environment with aggressive timelines and will be responsible for monitoring, analyzing, and responding to events and alerts supporting statewide IT systems. This is a remote position.

Required Experience:

• Hands-on experience working with Endpoint Detection and Response (EDR) tools
• Experience responding to, and analyzing, cybersecurity events and incidents
• Experience working with Crowdstrike, or comparable EDR tool
• Ability to work in high-pressure, fast-paced environments

Responsibilities:

• Provide security monitoring and response efforts for, and in coordination with, the Security Operations Center (SOC)
• Lead outreach and coordination with statewide partners, including County, Municipal, and educational entities
• Strong communication, reporting, and documentation abilities
• Monitor, analyze, and respond to cybersecurity events, alerts, and incidents affecting the organization''s IT systems
• Take appropriate actions to protect IT assets from potential incidents and threats
• Document and report changes, trends, and implications related to evolving cybersecurity tools, systems, and solutions
• Follow SOC processes and assist ISD Security Engineers and OCIO support teams during alerts, events, and incidents
• Submit new events and update existing events within the SOC ticketing system
• Provide phone and email support to state agencies and participating partners during alerts, events, and incidents
• Provide off-hours or ad-hoc shift support as required
• Proven ability to collaborate effectively with partners across varying technical backgrounds
• Capability to perform Tier 1 troubleshooting, including log collection, documentation review, and appropriate escalation
• Maintain up-to-date knowledge on relevant cybersecurity technologies and tools
• Support Tier 1 SOC Analysts in triaging cybersecurity events, alerts, and incidents
• Follow detailed operational procedures to analyze, escalate, and support remediation of critical security incidents
• Assist with SOC metrics, reporting, and communications
• Support incident response activities up to the preliminary forensics stage
• Monitor EDR tools and perform initial assessment and data gathering for alerts

Skills:

• Hands-on experience working with Endpoint Detection and Response (EDR) tools - Required - 3 Years
• Experience responding to cybersecurity events and incidents - Required - 3 Years
• Experience working with Crowdstrike, or comparable EDR tool - Required - 3 Years
• Ability to work in high-pressure, fast-paced environments - Required - 3 Years