IT Support Specialist

IT Support Specialist

Overview

TEKsystems is seeking an IT Support Specialist to join a growing Information Technology team. This position supports employees across the organization by providing technical assistance and helping maintain computer systems, software, network connectivity, and technology equipment.
This opportunity is ideal for someone who enjoys troubleshooting technical problems, delivering excellent customer support, and gaining hands-on experience in an enterprise technology environment.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, and peripheral devices
• Set up and support workstations, monitors, printers, scanners, and other technology equipment
• Provide technical support to end users through in-person, phone, and remote support channels
• Troubleshoot hardware, software, email, and network connectivity issues
• Assist users with productivity and business applications
• Create and maintain user accounts, passwords, and access permissions
• Support endpoint security, system updates, and software deployments
• Connect users to network resources and provide guidance on company systems and technology
• Document support requests, troubleshooting steps, resolutions, and support procedures
• Collaborate with internal IT team members and third-party partners on technology initiatives
• Assist with procurement and inventory management of technology assets and supplies
• Escalate complex technical issues when appropriate
• Support technology initiatives across multiple locations
• Perform other duties as assigned

Required Skills

• Technical Support
• Help Desk Support
• Troubleshooting
• Desktop Support
• Operating System Support

Qualifications

• Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience considered
• Strong troubleshooting and problem-solving abilities
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and commitment to quality support

Physical Requirements

• Ability to work at a computer for extended periods
• Ability to walk regularly throughout an operational facility
• Comfortable interacting with employees in various work environments
• Ability to travel periodically to additional company locations

Ideal Candidate: A hands-on IT professional with experience providing end-user support, resolving technical issues, supporting desktop environments, and delivering excellent customer service in a dynamic business setting.
Job Type & Location
This is a Contract position based out of Tell City, IN.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tell City,IN.
Application Deadline
This position is anticipated to close on Jul 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.