T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!
Get hands-on experience, training-and a leg up on a bright future.
Learn. Achieve. Build a Career.
T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 11-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.
What It Takes:The AI Engineering Platforms team builds the foundational infrastructure that powers intelligent customer experiences across T-Mobile's entire brand portfolio. Our platforms enable millions of customer interactions through chatbots, voice services, and AI-driven support channels-serving customers across T-Mobile, Metro, and beyond. As a Product Owner Intern, you'll contribute to strategic design discussions, document platform decisions, and help shape capabilities that dozens of teams rely on to deliver seamless, scalable experiences. You'll see firsthand how thoughtful platform thinking prevents technical debt and accelerates innovation across the enterprise.
What You'll Do:You'll work alongside experienced Product Owners and Product Managers contributing to platforms that serve thousands of developers and power millions of customer interactions. Your projects will include documenting Strategic Choice Records that capture design trade-offs, writing user stories with acceptance criteria focused on cross-team reusability, and creating technical documentation like integration guides and configuration frameworks. You'll analyze platform adoption data to identify optimization opportunities and participate in strategic design discussions where you'll learn to challenge solutions constructively. By summer's end, your contributions will be embedded in platforms that teams across T-Mobile rely on daily-and you'll have shaped how those capabilities scale.
Key Responsibilities:- Document platform design decisions and maintain Strategic Choice Records that capture trade-offs and rationale
- Author user stories with clear acceptance criteria focused on multi-brand, cross-team reusability
- Develop technical documentation such as integration guides, configuration specs, and onboarding materials
- Gather feedback from product pods and analyze adoption metrics to inform platform improvements
- Collaborate with Product Owners, Product Managers, and Engineering in agile ceremonies and design reviews
What It Takes:- Pursuing a degree in Information Systems, Business Analytics, Computer Science, or related field
- Familiarity with agile practices and tools like JIRA or Confluence
- Basic data analysis skills (SQL, Excel, or visualization tools)
- Strong written communication and documentation abilities
- Interest in AI/ML, platform design, or scalable technology solutions
- Experience working on cross-functional or multi-stakeholder projects
-At least 18 years of age
-Legally authorized to work in the United States
-High School Diploma or GED
-Must be actively enrolled in a degree program or graduated within the last year
-Employees of T-Mobile or Metro by T-Mobile are ineligible for internships
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidate's actual pay will be based on experience/location.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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