Business Analyst - PTC Windchill

Title: Business Analyst - PTC Windchill (Medical Devices / MedTech)
Location: Milwaukee WI (Hybrid)
Duration: 12+ Months
Experience: 10 Years
 
Role Summary
We are seeking a Business Analyst who can demonstrate Windchill OOTB capabilities end-to-end, create realistic derno data, and use prior experience to recommend leading practices for MedTech implementations on Windchill. The BA will drive requirements discovery, fit-gap analysis, and backlog creation while clearly distinguishing OOTB vs configuration vs customization. This role requires strong functional knowledge of what Windchill can do and what it can be extended/configured to do without needing to perform the actual system configuration.
 
Required Windchill Capability Expertise
·       Item, BOM & Structure Management-Engineering BOM (EBOM), Manufacturing BOM (MBOM), and Service BOM concepts, including structure governance, revisions, and traceability
·       Product Configuration & Variability-options, variants, effectivity, and controlled configuration practices within Windchill
·       Change & Release Management-change objects, workflows, impact analysis, approvals, and audit-ready release traceability
·       Document Management-controlled documents, lifecycles, revisions, approvals, and DHF/DMR-style linkages to parts and changes
·       Regulatory & Compliance Data (UDI) -UDI data governance, linkage to items/documents, and regulatory traceability expectations
·       Access, Security & Supplier Collaboration-roles, access controls, segregation of duties, and controlled external/supplier collaboration
 
Required Qualifications
·       6+ years experience as a Business Analyst/Functional Analyst in PLM programs, including 3+ years with PTC Windchill.
·       Proven ability to demo Windchill OOTB capabilities confidently to diverse stakeholder groups.
·       Experience creating representative demo data and building demo scenarios that reflect real product development and change workflows.
·       Strong capability to distinguish and explain:
o  What Windchill supports OOTB
o  What can typically be achieved via configuration
o  What usually requires customization
·       Medical Device/MedTech domain understanding, including regulated process expectations (controlled documents, approvals, audit trail, change traceability).
·       Excellent communication, facilitation, and documentation skills.
 
Example Deliverables
·       Windchill OOTB demo scripts, scenarios, and sample data sets for MedTech workflows
·       Fit-Gap matrix: OOTB vs Configure vs Customize (with rationale and impacts)
·       As-is/to-be process flows and requirement traceability
·       Prioritized product backlog with epics/features/user stories + acceptance criteria
·       Playback deck summarizing recommendations and scope decisions