Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
This is the technical and engineering lead for database services across GIC's global estate. The role owns the evolution of the database platform from a mixed RDBMS footprint to a cloud-native, open-source and AI/agent-enabled architecture - while keeping a highly regulated, latency-sensitive production estate stable and secure. Over a five-year horizon, this role is expected to turn GIC's database infrastructure into a differentiator for performance, scale, agility and insight.
The successful candidate combines deep technical credibility with architectural vision and the ability to partner across application, AI, analytics and operations teams.
Key Responsibilities
Strategy and architecture
Own and drive a multi-year strategic roadmap for the database platform, aligned to business goals - cloud migration, cost optimisation, latency SLAs and AI/ML readiness.
Define the multi-year technical vision for the global database estate in line with enterprise business objectives.
Architect across Oracle, MSSQL and PostgreSQL, with working knowledge of modern database platforms (CockroachDB, Cassandra, MongoDB, Databricks and equivalents).
Drive adoption of cloud-native patterns for database services on AWS or equivalent, while sustaining the stability and security of critical on-premises applications and data.
Automation, AIOps and reliability
Drive adoption of AI, agentic and AIOps capabilities: anomaly detection, predictive maintenance, self-healing, auto-scaling and automated patching of databases.
Build end-to-end observability for database platforms using Grafana, Datadog or equivalent.
Build secure self-service capabilities in the database space through UI- and API-based solutions consumable by end users and applications.
Automate operational tasks and infrastructure changes using Python, Ansible or PowerShell.
Embed Database Reliability Engineering (DBRE) and Agile practice in day-to-day delivery.
Security, risk and compliance
Enforce enterprise information security protocols, audit hardening and vulnerability patching across database components.
Analyse customer requirements to ensure information-security standards, policies and guidelines are upheld, and support routine compliance activity.
Interpret information-security procedures and help implement them across IT and the business, applying sound judgement and decision-making.
Talent and culture
Foster a culture of innovation, "build once, reuse everywhere", knowledge sharing, automation-first delivery and measured risk-taking.
Set performance metrics and KPIs for reliability, throughput, latency, cost, error budgets and time to market.
Build and inspire a high-performing global team of database engineers and technical managers.
Manage and optimise resource allocation to balance project delivery against operational stability.
Essential Qualifications and Skills
Bachelor's degree in computer science or a related field, or an equivalent combination of education and experience.
18+ years in information technology, including 15+ years hands-on with enterprise database platforms in a large organisation - banking or financial services strongly preferred.
Deep administration and architecture expertise across Oracle (RAC, Data Guard, OEM), MSSQL (Always On) and PostgreSQL; exposure to CockroachDB, Cassandra, Neptune or equivalents.
Hands-on experience with at least one public cloud - AWS, Azure or Google Cloud Platform.
Strong scripting and automation: Python, Ansible, SQL, Shell/Perl.
Unix/Linux system administration, with a working understanding of underlying network and storage technologies; proficiency across Linux/Unix and Windows.
IT security compliance experience, including implementation and use of security protocols (SSL, server certificates).
DevOps and CI/CD pipeline experience using Jenkins or equivalent, with GitHub-based source control.
Infrastructure as Code with Terraform - writing, testing and deploying clean, reusable modules.
Support services and change management via ServiceNow.
Strong analytical and troubleshooting capability; excellent written and verbal communication with internal customers and team members.
Desirable
Certification in a public cloud platform and in database products.
Prior experience leading a database modernisation programme toward a lakehouse or modern data platform target state.
Success Attributes
Initiative, composure under pressure, strong leadership and interpersonal skills, analytical problem-solving, and the ability to work autonomously and self-direct.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90666340
- Position Id: 13939
- Posted 2 days ago
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