Key Responsibilities
Architecture and Design
• Define and maintain the Salesforce enterprise architecture, including data model, security model, integration patterns, and environment strategy
• Lead solution design for new clouds, features, and large-scale transformation initiatives
• Evaluate build vs. buy vs. configure decisions, including AppExchange products
• Produce clear architecture artifacts: solution designs, data flow diagrams, ERDs, and technical standards
Technical Leadership
• Provide guidance and mentorship to developers, admins, and business analysts
• Lead code and configuration reviews to ensure adherence to best practices
• Establish and enforce development standards, DevOps practices, and CI/CD pipelines
• Troubleshoot complex technical issues and performance bottlenecks
Integration and Data
• Design integrations between Salesforce and ERP, marketing automation, data warehouse, and other enterprise systems using REST/SOAP APIs, Platform Events, and middleware (e.g., MuleSoft)
• Own data governance, migration strategy, and data quality practices
• Manage large data volumes, sharing performance, and storage optimization
Governance and Security
• Maintain org health through technical debt management, release management, and sandbox strategy
• Ensure compliance with security, privacy, and regulatory requirements (e.g., GDPR, SOC 2)
• Monitor Salesforce releases and recommend adoption of relevant new capabilities
Collaboration
• Partner with product owners, business leaders, and delivery teams to turn requirements into actionable technical roadmaps
• Communicate complex technical concepts to both technical and non-technical audiences
• Work with vendors and implementation partners, holding them to architectural standards
Required Qualifications
• 12+ years of Salesforce experience, including 6+ years in an architect or senior technical lead role
• Deep expertise in at least two Salesforce clouds (Sales Cloud, Service Cloud, Experience Cloud, etc.)
• Strong command of Apex, Lightning Web Components, SOQL/SOSL, Flow, and the Salesforce security and sharing model
• Proven experience designing enterprise integrations and API-led architectures
• Experience with large-scale data modeling, migration, and governance
• Hands-on experience with Git, CI/CD, and Salesforce DX
• Excellent communication, documentation, and stakeholder management skills
• Salesforce Certified Technical Architect (CTA) or active CTA candidate
• Additional certifications: Integration Architecture Designer, Data Architecture Designer, Sharing and Visibility Designer, Identity and Access Management Designer
• Experience with Data Cloud, Marketing Cloud, CPQ, or Agentforce and AI capabilities
• Experience with MuleSoft or similar integration platforms
• Background in Agile/SAFe delivery environments
• Industry experience in healthcare/lifesciences
