Apply Now

Manager, IT - Wireless Network

Franklin, TN, US • Posted 3 hours ago • Updated 3 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

Cisco
Continuous Improvement
Business Operations
Optimization
Service Level
SLA
Regulatory Compliance
Collaboration
Security Architecture
IT Operations
User Experience
Reporting
KPI
Wireless Networking
Cloud Computing
Performance Tuning
FOCUS
Cisco Wireless
Computer Networking
DNA
RF
Analytical Skill
Management
Network
Capacity Management
Effective Communication
Stakeholder Management
Process Improvement
Team Building
Finance
People Management
Budget
Wireless Communication
Recruiting
Budget Management
Risk Management
Innovation
Emerging Technologies
Scalability
Accountability
Information Technology
Computer Science
Supervision
Leadership
Server Administration
Network Administration
Oracle Linux

Summary

Job Description

Job Summary

The Manager of Wireless Networking provides operational leadership and hands-on management for the organization's wireless networking services, with a primary focus on enterprise Wi-Fi infrastructure, Cisco-based wireless platforms, and related connectivity solutions. This role is accountable for the day-to-day stability, performance, security, and continuous improvement of wireless network capabilities to support reliable business operations and user experience.

Key Responsibilities:

Lead and develop a team of wireless network engineers and specialists responsible for the design, deployment, maintenance, and support of enterprise wireless networking (Wi-Fi, wireless access points, controllers, and related connectivity services).
Drive stabilization and optimization efforts to enhance wireless network reliability, coverage, performance, and resiliency, with emphasis on mission-critical and high-density environments.
Implement and maintain standardized processes, operational procedures, service level expectations, and governance for wireless networking services.
Manage vendor and carrier relationships specific to wireless infrastructure, ensuring service quality, SLA compliance, contract adherence, and cost-effective solutions.
Collaborate with Security, Architecture, IT operations, and business stakeholders to ensure wireless capabilities align with enterprise security standards, application needs, and user experience goals.
Define, monitor, and report on key performance indicators (KPIs) and operational metrics for wireless network availability, performance, capacity, and user impact, including regular executive updates as needed.
Lead tactical modernization and enhancement projects for wireless infrastructure, including Wi-Fi automation, upgrades to Cisco wireless platforms, cloud-integrated wireless connectivity, and performance tuning.

Skills & Competencies:

Proven leadership in managing technical teams within complex IT/network environments, with a focus on wireless technologies.
Strong expertise in Cisco wireless networking (e.g., access points, controllers, DNA Center or similar), Wi-Fi standards, RF principles, and troubleshooting.
Solid operational and analytical skills for managing network performance, incident resolution, and capacity planning.
Effective communication and stakeholder management skills to engage with technical teams, cross-functional partners, and leadership.
Ability to drive change, implement process improvements, and lead team development in a fast-paced environment.
Basic financial awareness for managing team resources, vendor costs, and budget inputs related to wireless initiatives.

The ability to work outside normal hours, when needed, is expected, and participation in an on-call rotation is required for this position.

Essential Duties and Responsibilities:

Leads multiple IT teams or disciplines, ensuring strategic alignment and effective execution
Develops long-term plans for technology capabilities, staffing, and budget management
Partners with senior business leaders to define and prioritize technology initiatives
Establishes governance frameworks, standards, and metrics for performance and risk management
Promotes innovation and adoption of emerging technologies to improve efficiency and scalability
Builds and maintains a high-performing team culture focused on accountability and results

Minimum Qualifications:

Required Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred
Preferred Education: College Degree with Certifications and Experience
Required Experience: 8-12 years of progressive IT experience with at least 3 years in a supervisory or leadership role
Computer Skills Required: Some workstation and server support experience. Substantial network administration experience.

Physical Demands:

In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:

The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.
The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.
The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10204494
Position Id: fb5d2228aa824eeacbc228f500a9ee8f
Posted 3 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Director, IT - Network and Telecom

Franklin, Tennessee

•

Today

Job Description Role Summary The Director of Network &Telecom provides strategic and operational leadership for enterprise networking and unified communications services, including core network infrastructure, Cisco-based platforms, and the Genesys cloud-based contact center solution. This role is accountable for service stability, availability, security, and the evolution of network and communications capabilities into a mature, service-driven organization aligned with business outcomes. Key

Full-time

Manager, Network Data Center

Franklin, Tennessee

•

Today

Job Description Role Summary: Provides strategic and operational leadership for enterprise networking and unified communications services, including core network infrastructure, Cisco-based platforms, and the Genesys cloud-based contact center solution. This role is accountable for service stability, availability, security, and the evolution of network and communications capabilities into a mature, service-driven organization aligned with business outcomes. Key Responsibilities: Lead and deve

Full-time

Manager, IT - UC Telephony

Franklin, Tennessee

•

Today

Job Description Job Summary The Manager of UC Telephony provides operational leadership and team management for the organization's unified communications telephony services, with primary responsibility for Cisco Webex Calling (or equivalent cloud/hybrid UC platforms). This role combines technical oversight with people management to ensure reliable, secure, and high-performing telephony operations, including voice calling, emergency services (E911), call admission control, and location-based fe

Full-time

Manager, Data Engineering

Franklin, Tennessee

•

Today

Job Description Job Summary The Manager, Information Systems is responsible for leading a team of IT professionals to deliver secure, scalable, and high-performing technology solutions that align with organizational goals. This role oversees day-to-day IT operations, manages cross-functional initiatives, and ensures compliance with security and regulatory standards. The Manager partners with business leaders to support strategic technology planning, service delivery, and continuous improvement

Full-time

Search all similar jobs