Job Title: MS Dynamics Lead
Location: Hybrid | Malvern, PA
Duration: 3 month+
Interview : Video
Job Description:
Responsibilities
• The Technical Lead – Microsoft Dynamics 365 & Data Integration is a
senior technical leader responsible for designing, building, and governing
end-to-end solutions at the intersection of Dynamics 365 and workplace and
enterprise data platforms. This role combines deep knowledge of Dynamics 365
Sales & Service with robust expertise in Microsoft Fabric, data integration
and event-driven architectures. You will own the technical design, integration
strategy, and implementation quality for CRM and surrounding ecosystems—connecting
upstream and downstream systems via MS Fabric, Supergraph, APIs, data
pipelines, CDC real-time feeds, and event streaming platforms. This role is
ideal for someone who is fluent in Dynamics, very robust in data and
integration engineering, and who can operate with a product mindset, aligning
technology decisions to clear business outcomes.
• Act as the technical authority for Dynamics 365 Sales & Service solutions
and their integrations across the enterprise landscape.
• Own the end-to-end technical design & implementation of CRM capabilities
and related data flows, from user experience through to analytics and
downstream consumers.
• Translate business requirements into scalable, secure, and resilient
technical designs, balancing out-of-the-box Dynamics capabilities with custom
development and data solutions.
• Define, document, and enforce engineering standards, patterns, and best
practices across Dynamics, integration, and data pipelines.
• Serve as the escalation point for complex technical issues, production
incidents, and cross-system defects spanning CRM, APIs, and data platforms.
• Lead the design and implementation of Dynamics 365 Sales & Service
features, including core entities (Leads, Opportunities, Accounts, Contacts,
Cases, Queues, SLAs, Activities).
• Oversee and develop advanced JavaScript for form logic, validations, and user
experience enhancements
• Design and implement server-side logic using plug-ins, custom workflow
activities, and Custom Action APIs
• Build and govern Power Automate flows supporting sales processes, case
management, and service automation
• Ensure data modeling, security, and access control in Dataverse align with
enterprise standards and regulatory requirements.
• Lead the design and implementation of integrations between Dynamics 365 and
up & downstream systems, using REST APIs, GraphQL, Supergraph, and Event
driven patterns, ingesting data from various sources across AWS Data lake, S3,
CDP and Enterprise databases.
• Create/oversee pipelines and transformations in Microsoft Fabric (ingestion,
orchestration, data shaping).
• Ensure performance, reliability, and data quality across all integrations,
including monitoring, alerting, and automated recovery where appropriate.
• Partner with data engineering and analytics teams to ensure Dynamics 365 data
is curated and modeled for downstream consumption in semantic models, and BI
tools.
• Collaborate with platform and solution architects on environment strategy,
solution layering, and ALM for Dynamics and integration components.
• Champion secure-by-design and compliant-by-default practices, including data
protection, access control, logging, and auditability.
• Contribute to and enforce governance standards for API usage, event topics,
schema management, and data contracts.
• Collaborate closely with product owners, architects, and business
stakeholders to prioritize work, clarify trade-offs, and ensure solutions are
tied to measurable outcomes.
• Mentor and guide engineers. Provide clear technical direction to onshore/offshore
teams and partner vendors, ensuring consistent implementation quality.
• Participate in and lead design reviews, code reviews, and technical forums,
driving continuous improvement in engineering practices.
• Support testing, deployment, and production readiness activities, including
non-functional testing (performance, resiliency, security).
Qualifications
• Contract to hire
• Not requiring visa sponsorship
• Dynamics 365 expertise and experience with large scale implementations in the
industry is a must. Ability to think strategically and influence decisions
without direct authority.
• 7–10+ years of experience in enterprise application development, with 3+
years focused on Microsoft Dynamics 365 CE / CRM (Sales and/or Customer
Service) and 4+ years on data integrations and pipelines.
• Demonstrated experience leading complex Dynamics 365 solutions, including
configuration and custom development.
• Experienced in CRM engineering: Dataverse data modeling/security, plug-ins,
custom actions/APIs, JavaScript/C#.
• Robust experience in data integration & engineering is a must: REST,
GraphQL, Supergraph, pipeline design, orchestration, error handling,
observability. Data ingestion from AWS Data lake, S3, CDP, Enterprise DB.
Proven experience with CDC, batch + real-time integration and event driven
patterns.
• Experience with Microsoft Fabric is a big plus.
• Experience with Azure services used with Dynamics and data solutions.
• Robust DevOps practices and CI/CD for application, integration, and data workloads
(GitHub, Azure DevOps).
• Experience enabling AI driven features in enterprise platforms, with robust
grounding in data privacy and governance.
• An innovative mindset to leverage AI to accelerate engineering and product
outcomes.
• Experience leading technical product delivery: setting direction/standards,
reviewing designs/code, coaching engineers, collaboration with architects.
• Robust collaboration with product management and business stakeholders.
• Ability to balance out-of-the-box CRM capabilities with custom development
decisions.
• Robust communication skills with the ability to explain technical tradeoffs
to non-technical stakeholders.
Job Responsibilities
• The Technical Lead – Microsoft Dynamics 365 & Data Integration is a
senior technical leader responsible for designing, building, and governing
end-to-end solutions at the intersection of Dynamics 365 and workplace and
enterprise data platforms. This role combines deep knowledge of Dynamics 365
Sales & Service with robust expertise in Microsoft Fabric, data integration
and event-driven architectures. You will own the technical design, integration
strategy, and implementation quality for CRM and surrounding
ecosystems—connecting upstream and downstream systems via MS Fabric, Supergraph,
APIs, data pipelines, CDC real-time feeds, and event streaming platforms. This
role is ideal for someone who is fluent in Dynamics, very robust in data and
integration engineering, and who can operate with a product mindset, aligning
technology decisions to clear business outcomes.
• Act as the technical authority for Dynamics 365 Sales & Service solutions
and their integrations across the enterprise landscape.
• Own the end-to-end technical design & implementation of CRM capabilities
and related data flows, from user experience through to analytics and
downstream consumers.
• Translate business requirements into scalable, secure, and resilient
technical designs, balancing out-of-the-box Dynamics capabilities with custom
development and data solutions.
• Define, document, and enforce engineering standards, patterns, and best
practices across Dynamics, integration, and data pipelines.
• Serve as the escalation point for complex technical issues, production
incidents, and cross-system defects spanning CRM, APIs, and data platforms.
• Lead the design and implementation of Dynamics 365 Sales & Service
features, including core entities (Leads, Opportunities, Accounts, Contacts,
Cases, Queues, SLAs, Activities).
• Oversee and develop advanced JavaScript for form logic, validations, and user
experience enhancements
• Design and implement server-side logic using plug-ins, custom workflow
activities, and Custom Action APIs
• Build and govern Power Automate flows supporting sales processes, case
management, and service automation
• Ensure data modeling, security, and access control in Dataverse align with
enterprise standards and regulatory requirements.
• Lead the design and implementation of integrations between Dynamics 365 and
up & downstream systems, using REST APIs, GraphQL, Supergraph, and Event
driven patterns, ingesting data from various sources across AWS Data lake, S3,
CDP and Enterprise databases.
• Create/oversee pipelines and transformations in Microsoft Fabric (ingestion,
orchestration, data shaping).
• Ensure performance, reliability, and data quality across all integrations,
including monitoring, alerting, and automated recovery where appropriate.
• Partner with data engineering and analytics teams to ensure Dynamics 365 data
is curated and modeled for downstream consumption in semantic models, and BI
tools.
• Collaborate with platform and solution architects on environment strategy,
solution layering, and ALM for Dynamics and integration components.
• Champion secure-by-design and compliant-by-default practices, including data
protection, access control, logging, and auditability.
• Contribute to and enforce governance standards for API usage, event topics,
schema management, and data contracts.
• Collaborate closely with product owners, architects, and business
stakeholders to prioritize work, clarify trade-offs, and ensure solutions are
tied to measurable outcomes.
• Mentor and guide engineers. Provide clear technical direction to
onshore/offshore teams and partner vendors, ensuring consistent implementation
quality.
• Participate in and lead design reviews, code reviews, and technical forums,
driving continuous improvement in engineering practices.
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