App. Specialist, Ellucian Smart Plan

Application Specialist, Ellucian Smart Plan

Employment Type: Contract (6-12 months)

Workplace Environment: Remote or Hybrid

Location: Los Angeles / Remote

Industry: Education

Pay Rate: $65-$72/hr

SUMMARY:

The University is seeking a highly qualified application specialist (contract) to support the launch and operational transition of Ellucian's Smart Plan solution.

RESPONSIBILITIES:

• Partner with University advisors and subject matter experts to define the requirements for each program to be built into the Ellucian Smart Plan platform.


• Configure, test, review and update programs, ensuring that the solution is creating realistic plans for students that align with University policies and guidelines.


• Ensure seamless data exchange between Smart Plan and Degree Works (SIS)


• Train academic advisors and staff on how to use the tool to facilitate "what-if" analyses, including impact analysis on cost and time-to-degree.


• Identify and resolve application errors, bugs, and data anomalies prior to launch and during the post-launch hypercare period.


• Act as primary support contact during post launch hypercare period.


• Transition long term platform support to the University technical staff post launch.

REQUIRED SKILLS & EXPERIENCE:

• Bachelor's degree in Information Technology, Computer Science, Higher Education Administration or related field, or equivalent work experience


• 3+ years in higher education IT, application support, or academic advising


• Proven experience with Ellucian Banner (SIS) and Ellucian Smart Plan


• Understanding of relational databases, and proficiency in SQL or similar reporting tools


• Deep understanding of academic advising, course scheduling, degree audit processes, and registrar functions


• Ability to interpret complex degree requirements and translate them into system rules


• Strong ability to explain technical processes to non-technical users (faculty, advisors)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.