Project Manager

We are looking for a highly motivated Project Manager to join an innovative AI startup. This role is highly client-facing and requires an excellent communicator who can build strong client relationships, manage projects and expectations, and ensure successful delivery of AI-focused solutions.

The ideal candidate will be comfortable working directly with clients, internal technical teams, and leadership in a fast-paced startup environment. Strong communication, organization, ownership, and relationship-management skills are essential.

Key Responsibilities

• Serve as the primary point of contact for assigned clients and maintain strong, long-term relationships.
• Manage client engagements, projects, timelines, deliverables, and priorities from initiation through completion.
• Gather client requirements, understand business needs, and translate them into actionable tasks for internal teams.
• Coordinate closely with AI/ML, engineering, product, and other technical teams to ensure successful delivery.
• Lead client meetings, presentations, status updates, demos, and executive-level communications.
• Manage client expectations, identify risks, resolve issues, and proactively communicate project status.
• Track project milestones, dependencies, deliverables, and action items.
• Build trusted relationships with stakeholders and act as a strategic partner to clients.
• Identify opportunities for account growth, expansion, and additional services when appropriate.
• Maintain clear project and client documentation using appropriate project management tools.
• Work effectively in a fast-paced startup environment where priorities may change quickly.
• Travel occasionally to San Francisco for client meetings, team events, or business engagements.

Required Qualifications

• 4+ years of experience in Project Management, Program Management, Account Management, Client Success, Customer Success, or Engagement Management.
• Strong experience in a client-facing role.
• Excellent verbal and written communication skills.
• Strong presentation, stakeholder management, and relationship-building abilities.
• Proven ability to manage multiple projects, clients, and competing priorities.
• Experience working with technical/product/engineering teams.
• Strong problem-solving, organization, and follow-through skills.
• Comfortable working independently in a fully remote environment.
• Ability and willingness to travel occasionally to San Francisco.

Preferred Qualifications

• Experience working within an AI, Machine Learning, Generative AI, SaaS, or technology startup.
• Familiarity with AI/ML concepts, LLMs, or GenAI solutions.
• Experience managing enterprise or strategic accounts.
• Experience working with Agile/Scrum teams.
• Familiarity with tools such as Jira, Confluence, Slack, Asana, Monday.com, Salesforce, or similar platforms.
• Startup experience with the ability to operate in a fast-changing environment.

Key Skills

Project Management, Program Management, Account Management, Client Relationship Management, Customer Success, Stakeholder Management, Client-Facing Communication, Presentation Skills, Project Delivery, AI/GenAI/ML, SaaS, Agile/Scrum, Problem Solving

Ideal Candidate

The ideal candidate is a strong communicator and relationship builder who can confidently interact with clients and executives while also working closely with technical teams. They should be organized, proactive, commercially aware, and comfortable taking ownership in a fast-paced AI startup environment.