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Mainframe Production Support Analyst

Schaumburg, IL, US • Posted 10 hours ago • Updated 10 hours ago

Contract Corp To Corp

Contract W2

6 Months

On-site

Depends on Experience

Fitment

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Mainframe Production Support Analyst

Summary

We are looking for Mainframe Production Support Analyst for our client in Schaumburg, IL

Job Title: Mainframe Production Support Analyst

Job Location: Schaumburg, IL

Job Type: Contract

Job Overview:

Pay Range: $65hr - $70hr

Requirement/Must Have:

Proficiency in IBM Mainframe technology and cross-platform scheduling software such as Control-M, CA7, or OpCon.
1+ years of experience in providing L1 production support for batch operations comprising IBM Mainframe, Windows, and Unix environments.
Familiarity with IT Service Management tools like ServiceNow.

Responsibilities:

Monitor and manage complex daily production cycles.
Perform incident triage being the primary point of contact for system alerts, server notifications, and job abends.
Analyze system logs, console messages, and abend codes to perform corrective actions.
Execute JCL modifications, update dataset versions, and perform step-specific restarts as directed.
Manage the end-to-end incident lifecycle by documenting all failures, root causes, and resolutions.
Escalate complex code or data issues to specialized development teams.
Collaborate with different teams to drive incident resolution.
Handle calls from technical staff, vendors, and internal business partners to perform requested batch operations.
Participate in technical bridge calls to facilitate communication during P1/P2 incidents.
Adhere to strict Service Level Agreements.
Willingness to work in a 24/7 operational environment, including rotating shifts, nights, and weekends.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: IL_MFSA_0622
Posted 10 hours ago

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