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Administrator - Desk Side Services, AMT Asset Management Software

Houston, TX, US • Posted 20 hours ago • Updated 5 hours ago

Full Time

On-site

To define

HCL America Inc.

Fitment

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Job Details

Skills

Asset Management
Product Support
Technical Support
Management
Backup
Business Development
Computer Hardware
Printers
Mobile Devices
iPhone
iPad
Satellite
Audiovisual
Microsoft Office
Application Support
Proprietary Software
Audioconferencing
Migration

Summary

HCL Technologies Limited

Job Summary

Job Summary : 3. Work Product: Support provided include: Provide IT Support for all Business Development end users not covered by Executive and VIP Support team Provide backup support for Business Development end users under the current Executive and VIP Support model Manage backup and spare peripheral hardware on the Business Development floor for immediate hot swap Liaison between IT and Business Development for special projects, such as Meeting Room upgrades, hardware refreshes, etc. Provide standby support for quarterly and annual high-priority meetings Troubleshoot hardware or software related issues for personal computers, peripherals/printers, mobile devices (iPhone, iPad, satellite phones, etc.), Video/Audio Conference Support, Office 365 application support, and proprietary software support. Support Audio Conferencing meetings such as Onsite Department Town Halls and confidential meetings. Level 2.5 mobility support Support, Deployments, and migrations. Home Visits and after business hours support as required in support of BAEC - Javier La Rosa Support may require Overtime hours and should be approved by Chevron in advance.

Key Responsibilities

Same as above

Skill Requirements

Same as above

Other Requirements

Same as above

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: hcl001APP
Position Id: 168141-44457868
Posted 20 hours ago

Company Info

About HCL America Inc.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.

We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries.

These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark.

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Contact the job poster

Praveen Raj S

Recruiter @ HCLTech

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Arlington Heights, Illinois

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Today

HCL Technologies Limited Bachelor s degree or equivalent experience (i.e. 5+ years experience in an IT technical role) 2+ years experience in desktop hardware, operating systems, smartphones, Bar code, scanners and printers. 2+ years experience in Microsoft 0365 products (Windows, Office, Outlook, Teams, etc.) 2+ years experience in business communication platforms such as messaging, video conferencing, OSS Tech is responsible for providing support to staff and executives. Tasks will incl

Full-time