Position: Teamcenter Administrator
Location: Lisle, IL Onsite
Type of Employment: 12+ Months Contract
Role Description:
- Hands-on experience supporting Teamcenter in a production environment.
- Experience with Teamcenter user support, workflows, access issues, and Teamcenter-NX integrations.
- Working knowledge of PLM and engineering application support processes.
- Experience in incident, service request, problem, and change management.
- Ability to troubleshoot application and integration issues and support testing and validation.
- Basic scripting, automation, or report development capability.
Roles & Responsibilities
- Provide L2 support for Teamcenter, Teamcenter-NX integrations, workflows, and related engineering applications.
- Support hypercare and steady-state operations associated with the Teamcenter go-live and increased user volumes.
- Troubleshoot incidents and service requests and coordinate resolution across global teams.
- Test and validate fixes, updates, and minor enhancements.
- Perform minor administrative activities, configurations, scripting, and automation support.
- Develop and deliver operational reports.
- Conduct root cause analysis for recurring issues and contribute to preventive actions.
- Coordinate with global IT, infrastructure, and application teams.
- Maintain knowledge articles and support documentation and provide peer training.
Managerial Skills:
- Strong analytical and structured problem-solving skills.
- Good written and verbal communication with business users and global technical teams.
- Ability to manage priorities during hypercare and high-ticket-volume periods.
- Customer-focused approach with disciplined documentation and knowledge sharing.
Key Words to search in Resume
Teamcenter, Teamcenter Administrator, Teamcenter Support, PLM, NX Integration, Teamcenter Workflow, Active Workspace, BMIDE, L2 Support, Engineering Applications, Incident Management, Problem Management, Root Cause Analysis, Production Support, Polarion
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