Collaboration Engineer

Job Description

We are seeking an Audio Visual / Collaboration Support Specialist to provide advanced support for enterprise collaboration and conferencing technologies. This role is responsible for ensuring seamless AV and virtual meeting experiences across the organization, including executive-level and large-scale events.

Key Responsibilities

• Provide advanced support for Microsoft Office 365 collaboration tools, including Teams, SharePoint, OneDrive, and Exchange
• Support virtual and hybrid conferencing environments using platforms such as Microsoft Teams, Zoom, and Webex
• Set up, operate, and troubleshoot audio-visual systems for internal meetings, town halls, training sessions, and external presentations
• Deliver white-glove AV and technology support for executives and board-level meetings
• Partner with third-party AV vendors for installations, upgrades, and large events; coordinate with Facilities, IT, and external partners as needed
• Manage and fulfill AV booking requests, including equipment setup and teardown
• Proactively identify and resolve potential issues that could impact customer experience; research solutions and collaborate with vendors when appropriate
• Place orders for AV equipment and consumables; inspect and verify deliveries upon receipt
• Maintain and manage AV inventory, including spare parts and usage tracking
• Install, configure, test, maintain, monitor, and troubleshoot teleconferencing and presentation equipment, including displays, projectors, microphones, speakers, cameras, and recording devices
• Perform maintenance and repairs on AV equipment such as microphones, speakers, displays, and video switchers
• Create and maintain documentation, standard operating procedures, and user guides; train employees on AV tools and systems
• Support long-term AV strategy and capacity planning to meet future corporate technology needs
• Evaluate vendor proposals, service agreements, and solution offerings
• Mentor junior team members and support their technical development
• Provide feedback to the end-user services team to help improve technical processes and service delivery

Required Skills

• Microsoft Office 365 (Teams, SharePoint, OneDrive, Exchange)
• Audio Visual (AV) systems and conferencing technologies
• Video conferencing platforms: Microsoft Teams, Zoom, Webex
• AV control and hardware platforms: Crestron, Logi/Logitech
• DSP and signal processing technologies: Biamp, Q-SYS
• AV switching and routing: Extron

Top Skills

Office 365, Audiovisual, Microsoft Teams, SharePoint, OneDrive, Exchange, Zoom, Webex, Crestron, Logi, DSP, Biamp, Q-SYS, Extron

Additional Skills & Qualifications

• High School Diploma required
• Associate or Bachelor's degree in Computer Science or a related technology field strongly preferred
• 7+ years of experience architecting, supporting, and maintaining a corporate AV environment, including teleconferencing and presentation technologies
• 3+ years of experience providing deskside or end-user support in a corporate environment
• Industry-standard IT certifications (A+, Microsoft Office, MCP) are a plus

Job Type & Location
This is a Contract to Hire position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Feb 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.