***Web Cam Interview*** Very long term project; expect to go for 4+ years ***W2 or c2c ***Remote***
Job Description:
Responsibilities
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities
Solution Design & Configuration
Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
Development & Integration
Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
Best Practices Advisor
Guide clients toward standard platform capabilities, focusing on configuration over customization.
Documentation & Testing
Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
System Troubleshooting
Serve as an escalation point for complex technical issues, implementing solutions that improve performance.
Skills/Requirements
- Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
- Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 Years
- Deep knowledge of JavaScript, XML, HTML, and CSS Required 5 Years
- Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 Years
- Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM
- Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM
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