Security Dispatcher

Security Operations Dispatcher (On-Site)

Workplace Type: On-site
Location: Dallas, TX 75231
Shifts Available:

• 2nd Shift: 2:00 PM - 10:30 PM (Days off: Wednesday/Thursday)
• 3rd Shift: 10:00 PM - 6:30 AM (Days off: Tuesday/Wednesday)

Position Overview

We are hiring Security Operations Dispatchers to support a 24/7 Security Operations Center (SOC) focused on physical building security for a large healthcare-based environment. This role plays a critical part in monitoring security systems, coordinating field response, and ensuring timely handling of incidents across multiple facilities.
This is a high-visibility, mission-critical role that works closely with security leadership and operational teams.

Required Qualifications (Must Have)

• Active TCOLE or TLETS certification (required to be considered)
• 6 months - 1+ year of experience in security operations, dispatch, or access control environments
• Experience working with:
  • Access control systems and badging
  • Security access points
  • CCTV/security cameras (installation, troubleshooting, monitoring)
• Strong verbal communication and multitasking abilities

Core Responsibilities

• Monitor alarms and security systems in a 24/7 SOC environment
• CCTV monitoring and security camera troubleshooting
• Conduct security camera surveys
• Manage and support badging systems
• Answer and route calls using an IP-based telephone system
• Dispatch security officers and coordinate with law enforcement using radio systems
• Perform radio and call logging
• Issue, collect, and document incident reports
• Route incident information to appropriate response units
• Ensure timely and effective responses to alarms, incidents, and notifications
• Handle emergency and non-emergency calls from internal staff, vendors, and external authorities
• Process and assess information from multiple systems and respond using proper dispatch protocols
• Support security operations documentation (e.g., officer dispatching, incident reporting)

Technical & Professional Skills

Top Skills (Must Have):

• Asset management
• PC/Technical troubleshooting
• Inventory tracking
• Network awareness
• Printer support
• Information security fundamentals

Nice to Have:

• Prior SOC or healthcare security experience
• Experience with enterprise physical security platforms

Additional Requirements

• Must meet facility-related vaccination requirements (does not include COVID)
• Strong professionalism and customer-facing demeanor
• Ability to multitask in fast-paced, high-pressure environments
• Strong problem-solving and critical-thinking skills
• Reliable and dependable work ethic

Why Join This Team

• Join a rapidly growing organization that places high value on technology and security
• Work closely with leadership and executive-level stakeholders
• Collaborative, positive, and professional work culture
• Opportunity to gain hands-on experience with enterprise-level physical security systems

Job Type & Location
This is a Contract position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Feb 20, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.