ServiceNow Solution Architect
Remote
Job Description: Systems Architect Director ServiceNow Solution Architect :
we are seeking a ServiceNow Solution Architect that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements
What we offer:
The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
Unrivalled investment and training in you and your career Stimulating environment offering ongoing learning opportunities Culture of innovation and inspiration Competitive salary and generous benefits A very flexible and creative environment for everyone.
Role and Accountabilities:
We are seeking a highly experienced and technically proficient ServiceNow Solution Architect to lead the design and implementation of complex ServiceNow solutions, with a particular focus on integration architecture, CMDB health and governance, and Active Directory/Exchange integrations.
The ideal candidate will be a deep subject matter expert in ServiceNow''s capabilities, possessing a strong understanding of enterprise architecture principles and best practices.
You will be instrumental in translating business requirements into scalable, robust, and secure ServiceNow designs.
Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
Lead the architectural design and development of ServiceNow solutions, ensuring alignment with business objectives, technical standards, and ServiceNow best practices.
Define architectural patterns, blueprints, and roadmaps for ServiceNow integrations and CMDB.
Create detailed design documentation, including technical specifications, integration patterns, data models, and architectural diagrams.
Design and implement complex integrations between ServiceNow and various enterprise systems using a variety of methods, including Integration Hub, REST/SOAP APIs, MID Servers, JDBC, etc.
Develop comprehensive integration strategies, patterns, and governance models.
Provide expert guidance on integration technologies, data mapping, transformation, and security.
Leverage ServiceNow Integration Hub spoke capabilities to streamline and automate integration processes.
Design and develop custom spokes as needed to meet unique integration requirements.
Establish best practices for Integration Hub usage and maintenance.
Architect and implement strategies for maintaining a healthy, accurate, and governed Configuration Management Database (CMDB).
Define CMDB data models, CI class structures, relationships, and data sources.
Develop and implement CMDB governance policies, processes, and reporting mechanisms to ensure data quality and integrity.
Oversee the implementation of Discovery, Service Mapping, and other CMDB population methods.
Design, implement, and optimize integrations with Active Directory for user provisioning, authentication, group management, and other identity-related services.
Architect and deploy integrations with Microsoft Exchange or other email platforms for incident creation, notification, and other workflow automation.
Act as a trusted advisor to business stakeholders and technical teams, providing expert guidance on ServiceNow capabilities and limitations.
Mentor and guide junior developers and administrators on technical best practices and architectural principles.
Lead technical discussions, present solutions, and obtain consensus from diverse stakeholders.
Ensure designed solutions are performant, scalable, and resilient for enterprise-level usage.
Identify and mitigate potential architecture risks and performance bottlenecks.
Stay current with new ServiceNow features, releases, and industry trends.
Recommend and implement continuous improvements to existing ServiceNow implementations and architectural patterns.
Best Regards,
Praveen
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