Workplace Virtualization consultant

Position: Workplace Virtualization SME
Location: Jersey City, NJ (Onsite role)
 
Skills: VDI, XenApp, Windows365, Azure VDI, and Netscaler

Responsible for design, deployment, management, and support of VDI, XenApp, Windows365, Azure VDI, and Netscaler.  Experience in IGEL is preferred.  Needs to have automation and integration experience with the latest AI technologies such as Power Automate and Copilot.  Extensive experience of all Workspace infrastructure and their inter-dependencies is integral to the success of this role. Must have deep knowledge of all basic technologies as well as Windows365, Azure, XenApp, XenDesktop, Power Automate and Copilot.    You will also interface with various IT teams, project managers, vendors, and business leaders to ensure alignment with business requirements and technological innovations.   Responsible for leveraging emerging automation and AI technologies in End User Workspace.
Relies on experience and judgment to plan and accomplish goals. Works under limited supervision. A large degree of creativity and latitude is required. 

Qualifications 
  At least 5 years of experience in VDI engineering 
  Knowledge in the build and implementation of Power Automate code/AI to streamline processes and increase productivity
  Highly Proficient in Citrix Virtual Apps and Desktops Architecture 
  Strong background in Azure with a specialized experience in W365 and Azure Virtual Desktop
  Experienced in Citrix integration with AWS and Azure  
  Extensive knowledge in VMware and Nutanix  
  Experience in the build and support of NetScaler
  Comprehensive knowledge of Citrix Cloud and automation around it
  Experience in IGEL preferred
  Previous exposure in  troubleshooting  L3/L2/L1 issues systemwide as well as a single user.4
  Good interpersonal skills including networking, collaboration, communication, time management, being able to adapt to different audiences, environments, and cultures 
  Team player and the willingness to lend a hand with any project, big or small  
  Project Management and Documentation skills 
 
Responsibilities  
  Work with the team on the architecture, deployment, management of Workspace technology deployment/strategy that aligns with the organization s goals 
  Extensive knowledge on the architecture and deployment of Windows365 (CloudPCs)
  Experience in build and design Azure Virtual Desktop
  Knowledge in Power Automate and Copilot technologies to enhance user experience, service delivery and performance
  Exposure to leveraging Robotics process automation to streamline End User Workspace processes and deliverables. 
  Contribute as a subject matter technical expert for all Workspace technologies 
  Work independently on projects with all teams to meet defined deliverables and timelines
  Efficiently troubleshoot/prioritize issues and create a culture of root cause analysis 
  Work independently and as part of a team to urgently analyze and troubleshoot escalated issues from Tier II 
  Assist in managing the day-to-day operations of all Workspace technologies 
  Work closely with all Support teams in problem resolution as well as Infrastructure projects 
  Evaluate emerging technologies and trends to ensure the organization remains technologically competitive 
  Continuously develop and update documentation as well as knowledge base articles 
  Work with team to cross train on all Workspace Technologies 
  Responsible for application support and development for Citrix infrastructure 7x24 
  Assist with conducting third party vendor review and analysis 
  After-hours support rotation and implementation as needed