IT Service Owner

Raynham, MA, US • Posted 8 hours ago • Updated 8 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Amazon Web Services
  • Change Management
  • Cloud Computing
  • ITIL
  • Service Delivery
  • ServiceNow
  • Microsoft Azure
  • Team Leadership
  • IT Service manager

Summary

Hi ,

 

This is Viswanath from Saksoft.

 

I have an exciting opportunity as a IT Service Owner with one of our clients. If you are interested in this opportunity, please share your updated Resume to proceed further. 

 

Job Title: IT Service Owner

Location: Raynham, MA

Hire Type: Contract  

Duration: Long Term

 

Job Description:

Key Responsibilities

  • Lead and manage a team of technical IT staff within a supplier engagement model
  • Oversee service delivery including incident problem and change management in compliance with operational SLAs
  • Plan track and communicate project status to stakeholders using JIRA and ServiceNow
  • Provide hands-on troubleshooting and state of health monitoring for core infrastructure networks servers applications
  • Coordinate with vendors and suppliers within defined contractual frameworks
  • Engage in Command Center calls for Priority 12 incidents impacting NA sites

 

Required Skills Qualifications

  • Strong people management and team leadership skills for technical staff
  • Hands-on experience with cloud services identity access management and cybersecurity fundamentals
  • Proficiency with Jira ServiceNow and collaboration monitoring platforms
  • Experience working within supplier models and client engagement practices
  • Certifications preferred PMP ITIL Foundation AWS Azure Cloud Associate

 

Thanks & Regards

Viswanath Dulam

Senior Team Lead - Recruitment

T:  (Direct) 

E:
W:  |   | 

   

Innovation   Customer focus   Openness   Respect   Enterprising

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10416061
  • Position Id: 8958732
  • Posted 8 hours ago
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