After Sales In-Dealership Trainer

Windsor, ON, CA • Posted 2 days ago • Updated 2 days ago
Contract Independent
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • SALES
  • AFTER SALES
  • AUTOMOTIVE
  • FRENCH
  • DEALER
  • DEALERSHIP

Summary

Remote:
Job Description:

The After Sales In Dealership Trainer is responsible for facilitating service drive process training in dealerships along with coaching individual employee on the proper customer treatment . The after sales trainer will be responsible for performance improvement for dealership service professionals and is a primary liaison between the corporation and dealership personnel.

Responsibilities include but not limited to:
  • Deliver training to over 200 Service Advisers and 50+ Service Managers at 50+ dealerships
  • Deliver process training to designated dealerships
  • Initiate performance improvement at the dealership level to positively impact customer advocacy
  • Understand and effectively communicate Performance Academy content while displaying confidence in the curriculum
  • Communicate training schedule and logistical requirements to maximize efficiency and minimize expense
  • Thoroughly understand all corporate training programs, certification, corporate programs and market initiatives to effectively communicate to dealership personnel
  • Support and partner with Business Center personnel on various initiatives to promote increased customer advocacy
  • Act as a Liaison between corporate and dealership
  • Adhere to all Corporate Process Guidelines regarding Business Expense and Travel Policy
  • Represent Performance Institute in a professional manner at all times
  • Strive to meet or exceed all established corporate objectives
Comments for Suppliers:
  • Successful candidate must have in dealer experience and must be CAN FR bilingual.
  • Fully remote position
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10115258
  • Position Id: 26-00723
  • Posted 2 days ago
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